The Pond Guy · 15 hours ago
Director of Technology
Armada, MI
Full-time
Hybrid
Director/Executive
8+ years expThe Pond Guy is a leading manufacturer and distributor of pond, lake, and water garden products. They are seeking a Director of Technology to oversee the execution and improvement of technology systems that support the business, collaborating closely with the executive team to implement a technology roadmap.
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Responsibilities
Own the ERP platform end-to-end, including configuration, customization, integrations, data integrity, upgrades, and performance
Lead the hands-on implementation, configuration, optimization, and support of business-critical systems while partnering cross-functionally with Operations, Finance, Manufacturing, Distribution, and Customer Service to design, improve, and document end-to-end business workflows
Own the design, integration, and reliability of business intelligence and analytics, ensuring accurate, trusted data and dashboards that enable leaders to make timely, data-driven decisions across operations, finance, sales, and marketing
Support and enable IoT and connected device initiatives, including connectivity, data flow, monitoring, security, and integrations
Own IT security, risk management, and disaster recovery operations, including audits, incident response, vendor coordination, and testing
Manage IT support operations (helpdesk, onboarding/offboarding, hardware, access management), ensuring strong service levels and accountability
Lead, mentor, and develop the technology team while managing priorities, vendors, and departmental budgets to deliver results efficiently
Qualification
Required
8+ years of progressive IT or technology experience, including 3+ years leading teams, projects, or core technology functions
Hands-on experience designing, implementing, configuring, and supporting production systems, including ERP, eCommerce platforms, cloud/SaaS applications, integrations, and core infrastructure
Strong working knowledge of ERP platforms and how they support workflows, data, and business operations (manufacturing, distribution, or eCommerce environments preferred)
Solid understanding of data architecture, system integrations, and business intelligence/reporting
Experience managing IT infrastructure and operations, including cloud services, identity/access, endpoints, backups, and security controls
Proven experience overseeing IT support operations, including helpdesk, onboarding/offboarding, and hardware/access management
Strong problem-solving, communication, and business-partner skills with the ability to translate technical solutions into operational outcomes
Benefits
Blue Cross Blue Shield Healthcare
Blue Cross Blue Shield Dental Insurance
Blue Cross Blue Shield Vision Insurance
Short-term Disability Insurance
Long-term Disability Insurance
Accident Insurance
Critical Illness Insurance
Life Insurance
Paid Time Off
Holiday pay effective immediately (8 holidays recognized)
401 (k) with employer 4% match and revenue sharing
Employee referral program
Additional Training Programs: Career Development and Department Shadows
Company
The Pond Guy
ThePondGuy is a mail-order pond, lake, water garden & water feature supply company.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase