United Veterinary Care · 2 months ago
Client Service Representative - Part-Time
Round Rock, TX
Part-time
Onsite
Entry Level
2+ years expUnited Veterinary Care is looking for a Part-Time Client Care Representative to join their teams in Austin and Round Rock. The role involves providing excellent client service and supporting the veterinary care team by managing appointments, client interactions, and administrative tasks.
Health CareHospitalVeterinary
Responsibilities
Answer multiple line phones
Schedule appointments
Greet clients upon arrival
Prepare and collect information from clients to create or update their pet’s chart
Explain hospital policy as it applies to payment for services rendered
Faxing, filing, mailing
Reminder calls
Performing end-of-day duties
Properly use the computer to schedule appointments, enter new client and new pet information, and generate invoices
Appropriately prepare billings, receipts, collect, and record all payments for services rendered
Consistent, on time arrival and attendance at work each day you are scheduled
Always be in position and prepared to work at the start of each shift
Good communication skills
Ability to work well with others as a team
Flexibility and the ability to adjust to a changing environment
Handle stress and pressure calmly, with poise and tact
Self-motivated, hard worker
Ability to multitask, prioritize and delegate appropriately
Willingness and ability to learn new tasks quickly
Ability to receive constructive criticism and accept responsibility for actions
Reliable and dependable
Common sense, good judgment and sense of humor
Qualification
Required
GED or High School Diploma
Two years minimum customer service experience
Basic computer knowledge
Know how to operate basic office equipment
Frequently required to bend, stoop, and stand for extended periods of time
Must be able to lift up to forty (40) pounds
Preferred
Knowledge of the veterinary field is preferred, but not required
Benefits
Medical, Dental, and Vision insurance options, all starting the first of the month following the date of hire
Short Term Disability paid for by employer
Complimentary Life Insurance $25,000; with options to purchase additional voluntary benefits for self or family
Company Sponsored Employee Assistance Program (Headspace)
401K with 100% company match up to 3% and 50% company match up to 5%, eligible after 6 months of employment
Flexible Spending Account or Health Savings Account options
Long Term Disability option
Progyny-Fertility and Family Building Support (up to $10,000)
Team Member Discounts for Pet Care
Paid time off-inclusive of sick, personal, and vacation
LGBTQIA+ support with FOLX HEALTHCARE (if UMR enrolled)
Sword Digital Musculoskeletal & Physical Therapy Program (if UMR enrolled)
Referral Bonus Program
DailyPay on Demand
Personal pet discounts
Company
United Veterinary Care
United Veterinary Care is a animal hospitals providing a range of medical and surgical services.
1001-5000 employees
H1B Sponsorship
United Veterinary Care has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
2023 (3)
2022 (1)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
$23.77M2020-10-15Series Unknown· $5.1M
2020-01-29Series Unknown· $18.68M
2019-01-01Acquired
Leadership Team
Richard Roskell
Co-Founder & Chief Strategy Officer
Recent News
Company data provided by crunchbase