Epic Unified Communications (UC) Analyst jobs in United States
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Gestão Smart Serviços Contábeis · 7 hours ago

Epic Unified Communications (UC) Analyst

Chartis is a purpose-driven organization dedicated to reshaping healthcare. The Epic Unified Communications (UC) Analyst is responsible for designing, implementing, and optimizing communication workflows within the Epic platform to enhance clinician and operational staff communication.

Accounting

Responsibilities

Configure, maintain, and optimize Epic Secure Chat, In Basket pools, message routing rules, and user templates
Support workflows for clinician-to-clinician, clinician-to-staff, and staff-to-staff communication
Coordinate build and maintenance of provider records, role-based defaults, on-call schedules, and message distribution lists
Ensure compliance with security and privacy regulations in all communication workflows
Assess current-state communication workflows and identify gaps, inefficiencies, or risks
Develop future-state workflows that improve communication speed, clarity, and reliability
Work directly with clinical and operational leaders to ensure solutions align with real-world needs

Qualification

Epic platformSecure ChatWorkflow analysisSystem configurationCommunication tools

Required

Experience with Epic platform, specifically in communication-related workflows
Knowledge of Secure Chat, In Basket, Rover messaging, Haiku/Canto messaging, and integrated communication tools
Ability to configure, maintain, and optimize Epic Secure Chat, In Basket pools, message routing rules, and user templates
Experience in supporting workflows for clinician-to-clinician, clinician-to-staff, and staff-to-staff communication
Ability to coordinate build and maintenance of provider records, role-based defaults, on-call schedules, and message distribution lists
Understanding of compliance with security and privacy regulations in communication workflows
Experience in assessing current-state communication workflows and identifying gaps, inefficiencies, or risks
Ability to develop future-state workflows that improve communication speed, clarity, and reliability
Experience working directly with clinical and operational leaders to ensure solutions align with real-world needs

Benefits

May be eligible for an annual discretionary bonus

Company

Gestão Smart Serviços Contábeis

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Somos uma empresa especializada em consultoria e contabilidade geral.

Funding

Current Stage
Early Stage
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