Greenheck · 4 hours ago
Business Process Analyst I/II
Schofield, WI
Full-time
Hybrid
Entry, Mid Level
$61K/yr - $93K/yr
2+ years expGreenheck Group is a global leader in air movement and ventilation, committed to fostering innovation and opportunity within its team. The Business Process Analyst I/II will assist in identifying and tracking projects related to systems, working across multiple functional areas to improve processes and enhance customer satisfaction. This role involves managing projects, defining system requirements, and providing technical support to optimize the order to cash business process.
Consumer GoodsElectronicsManufacturing
Responsibilities
Work with supervisor to prioritize and support system related projects that could directly correlate to customer satisfaction either internal or external. Take ownership of projects and work with the necessary individuals throughout the lifecycle of the project from concept to completion. Ability to manage multiple projects is preferred
As directed work with business unit sectors on bottlenecks, standardizing processes and other opportunities for improvement within the business unit
Work closely with the Corporate IT teams to assist in the definition of system requirements. Support process improvements and assist, as appropriate, in the definition and implementation of specific corporate IT initiatives as they impact the business unit. Ability to be a liaison for change and support change management within the business unit as applicable
Communicate programming needs to the centralized IT department and work closely with Programmers and/or IT Analysts to implement changes in an efficient and timely manner
Ability to translate business requirements into system specifications. Gather, document and implement business requirements as well as audit existing business processes to ensure procedures and best practices are being followed
Provide technical support and troubleshooting of current systems used for all business unit processes. with an emphasis on manufacturing. This position will focus on the entire order to cash business process and the multitude of systems that may support these processes. This includes but is not limited to JIRA, SAP, MII, etc
Work with Business Unit Managers to develop, manage, lead, prioritize and support an on-going list of system related projects that could directly correlate to customer satisfaction either internal or external, productivity gains and/or cost savings. Take ownership of projects and work with the necessary individuals throughout the lifecycle of the project from concept to completion. The ability to simultaneously manage multiple projects is essential to be successful in this role
Work with business unit sectors to define bottlenecks, standardize and/or enhance processes to execute opportunities for improvement which eliminate human error
Partner with the Corporate IT teams to assist in the definition of system requirements. Support process improvements in the definition and implementation of specific corporate IT initiatives as they impact the business unit. Lead change management within the business unit in all aspects of the change management process
Communicate programming needs to the centralized IT department and work closely with Programmers and/or IT Analysts to implement changes in an efficient and timely manner
Translate business requirements into system specifications. Gather, document and implement business requirements utilizing any/all GPS tools and techniques. Audit existing business processes to ensure procedures and best practices are being followed. Address all non-conformances and/or training to support procedures/processes
Provide technical support and troubleshooting of current systems used for all business unit processes. with an emphasis on manufacturing. This position will focus on the entire order to cash business process and the multitude of systems that may support these processes. Identify and implement improvements, coordinate and present process related training initiatives within the business unit as it relates to systems. This includes but is not limited to JIRA, SAP, MII, etc
Develop processes, procedures and supporting documentation to enhance cost, quality and customer service while ensuring safety and compliance with government regulations
Mentor other analysts and provide facilitation assistance on relevant projects/project management information
May supervise support staff. If applicable, manage employee development planning as well as support, coordinate and execute the employee performance process. Effectively lead, train and/or mentor other analyst professionals on complex technical material and/or solutions
Qualification
Required
2-4 years of relevant work experience required
4 Year / bachelor's degree or equivalent years of job experience required
SAP (ERP) experience required
Systems, Engineering, or Manufacturing background, as well as familiarity with lean manufacturing concepts required
Project management skills and ability to manage multiple projects simultaneously required
Integrated knowledge of areas that support the quote-to-cash process required
Expected to complete internal Lean Leader Certification
4 Year / bachelor's degree or equivalent years of job experience required
Preferred
SAP (ERP) experience preferred
Knowledge of areas that support the quote-to-cash process preferred
Experience in gathering and documenting business requirements and training preferred
Project management skills preferred
Benefits
Health & Family Support
Financial Security
Learning & Development
Rewards & Recognition
Wellbeing & Mental Health
Work-Life Balance
Fun Perks
Company
Greenheck
Greenheck manufactures and distributes air movement, conditioning and control equipment.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Terri Wagener
Inside Sales Supervisor - Strategic Partnerships
Wendy Xiong
Human Resources Business Partner
Recent News
Sacramento Business Journal
2023-11-16
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