Mission Fed Credit Union · 11 hours ago
Loss Mitigation - Loss Mitigation Supervisor
Mission Fed Credit Union is seeking a Loss Mitigation Supervisor to lead a high-performing team in helping homeowners navigate financial hardship. The role involves overseeing daily operations, ensuring regulatory compliance, and driving effective loss mitigation strategies across mortgage delinquency, bankruptcy, and foreclosure-prevention programs.
BankingVenture Capital
Responsibilities
Lead & develop a specialized team of Loss Mitigation and Bankruptcy professionals through coaching, training, and performance management
Oversee daily loss mitigation operations, ensuring service levels, quality standards, and regulatory requirements are consistently met
Guide complex case resolution, including loan modifications, bankruptcies, foreclosures, and REO activity
Evaluate borrower hardship and financials to determine the most appropriate workout solutions
Protect the credit union’s financial health by minimizing losses and reducing delinquency and foreclosure risk
Collaborate with internal and external partners, including attorneys, investors, vendors, trustees, and real estate professionals
Ensure compliance with CFPB, NCUA, Fannie Mae, Freddie Mac, Treasury, and applicable state and federal regulations
Review, prepare, and present reporting for management, investors, and the Board
Step in as a leader during escalated member situations and in the absence of the AVP, Loss Mitigation Manager
Qualification
Required
5+ years of experience in loss mitigation, mortgage servicing, bankruptcy, or collections
Strong knowledge of mortgage lending, foreclosure prevention, and regulatory requirements
Financial Counselor Certification (required)
Strong communication, analytical, and decision‑making skills
Preferred
Prior leadership or supervisory experience preferred
Benefits
18 days of PTO in your first year plus 12 holidays a year!
6% 401(k) match
Full benefits package including medical, dental, vision, life insurance, etc.
Company
Mission Fed Credit Union
Mission Fed has served the financial needs of San Diegans for over 60 years through checking, savings, loans, credit cards and other financial offerings.
Funding
Current Stage
Late StageLeadership Team
Recent News
Times of San Diego
2024-04-26
San Diego Business Journal
2024-04-26
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