Caterpillar Inc. · 8 hours ago
Senior Account Manager - Mining
Caterpillar Inc. is a global team focused on creating stronger, sustainable communities through innovative solutions. The Senior Account Manager for Mining will manage a large portfolio in the mining industry, develop customer relationships, coordinate with internal teams, and drive solutions that optimize customer outcomes.
ConstructionMachinery ManufacturingManufacturingMechanical Engineering
Responsibilities
Managing a large mining industry portfolio, large customer base, and/or large growth potential industry territory in a highly independent and self driven environment leveraging proven success and expertise in sales, applications, finance, product support, and/or other relevant Solutions based areas
Coordinating with Dealers, Region Team, Product Groups, Cat Fi, Business Resources, Cat Legal, extended JSS Team, and other key internal partners to establish aligned goals, creative risk management approaches that create customer value, and compelling offers and commercial terms
Establishing deep and tested relationships with mining industry leaders, customer decision makers, application experts, and internal Cat segment organizations to create trust and velocity in customer opportunities and Solutions development
Utilizing mining industry analysis, customer insights, application expertise, and related tools to drive mining industry engagement, prioritized market plans, and pipeline growth
Collecting customer requirements, industry competitive intelligence, and market trends and providing them to Industry Strategy Managers to develop new offerings
Leveraging and refining Fleet Service Agreements, performance based models, and industry tailored structures, as well as new offerings that provide the most comprehensive value for customers and Caterpillar
Expanding the customer portfolio base through a focus on new customers and new applications across mining industry
Integrating technology and capabilities in condition monitoring, production optimization, autonomy, and others into solutions delivering on customer outcomes
Achieving Total Contract Value Sales in the mining industry portfolio that meet/exceed OPACC and risk profile targets ($25–$50M+ for this senior role)
Mentoring new JSS Commercial Managers and supporting onboarding of other new Cat Solutions employees
Qualification
Required
Managing a large mining industry portfolio, large customer base, and/or large growth potential industry territory in a highly independent and self driven environment leveraging proven success and expertise in sales, applications, finance, product support, and/or other relevant Solutions based areas
Coordinating with Dealers, Region Team, Product Groups, Cat Fi, Business Resources, Cat Legal, extended JSS Team, and other key internal partners to establish aligned goals, creative risk management approaches that create customer value, and compelling offers and commercial terms
Establishing deep and tested relationships with mining industry leaders, customer decision makers, application experts, and internal Cat segment organizations to create trust and velocity in customer opportunities and Solutions development
Utilizing mining industry analysis, customer insights, application expertise, and related tools to drive mining industry engagement, prioritized market plans, and pipeline growth
Collecting customer requirements, industry competitive intelligence, and market trends and providing them to Industry Strategy Managers to develop new offerings
Leveraging and refining Fleet Service Agreements, performance based models, and industry tailored structures, as well as new offerings that provide the most comprehensive value for customers and Caterpillar
Expanding the customer portfolio base through a focus on new customers and new applications across mining industry
Integrating technology and capabilities in condition monitoring, production optimization, autonomy, and others into solutions delivering on customer outcomes
Achieving Total Contract Value Sales in the mining industry portfolio that meet/exceed OPACC and risk profile targets ($25–$50M+ for this senior role)
Mentoring new JSS Commercial Managers and supporting onboarding of other new Cat Solutions employees
Value Selling: Direct Field Experience working with off-highway vehicles
Customer Focus: Knowledge and/or experience working with CAT Dealers. Familiarity with machines, components, and systems
Industry Knowledge: Knowledge of the organization's industry groups trends, directions, major issues, regulatory considerations, and trendsetters; ability to apply industry knowledge appropriately to diverse situations
Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment
Effective Communications: Superior and effective communication skills – both written and verbal – that range from technical discussions to executive presentations
Negotiating: Sales and negotiation experience with customers will set you apart. Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner
Relationship Management: Superior relationship-building skills and the ability to execute through a team of Caterpillar, Dealer, and Customer personnel. Demonstrated team leadership skills
Account Management: Knowledge of account management; ability to manage day-to-day activities, providing services and support to existing clients as well as identify and develop new clients for the business
Preferred
Experience working with Cat dealer sales teams or product support teams
Benefits
Medical, dental, and vision benefits
Paid time off plan (Vacation, Holidays, Volunteer, etc.)
401(k) savings plans
Health Savings Account (HSA)
Flexible Spending Accounts (FSAs)
Health Lifestyle Programs
Employee Assistance Program
Voluntary Benefits and Employee Discounts
Career Development
Incentive bonus
Disability benefits
Life Insurance
Parental leave
Adoption benefits
Tuition Reimbursement
These benefits also apply to part-time employees
Company
Caterpillar Inc.
For 100 years, we’ve been helping customers build a better, more sustainable world.
Funding
Current Stage
Public CompanyTotal Funding
$3.51BKey Investors
US Department of EnergyAdvanced Propulsion Centre UK
2025-08-28Post Ipo Debt· $3.5B
2024-10-31Grant· $5.04M
2019-06-23Grant
Leadership Team
Recent News
2026-01-22
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