Signature Aviation · 13 hours ago
Director, Operations HR Business Partner
Signature Aviation is the largest global network of private aviation terminals, committed to redefining private air travel. The Director, HR Business Partner is responsible for translating business vision into a clear people strategy, leading HR initiatives, and ensuring effective talent management across the organization.
Airlines/Aviation
Responsibilities
Leads a team of HR Business Partners to ensure HR strategies are consistently implemented across the network
Own the People Team relationship with our operations leaders (RVP, AD, GM); articulating HR’s value through measurable business outcomes (e.g., retention, internal fill rate, time-to-fill, succession plan readiness, talent and performance, etc.)
Convert company and regional business priorities into a 12–24 month people plan with clear KPIs, milestones, and ROI
Coach senior leaders to elevate enterprise leadership behaviors; build managers’ capability to lead change, give/receive feedback, and manage performance
Establishes direction and priorities for the regional HR team and direct reports, while identifying capabilities and competencies to develop top HR talent in their region
Partners with other HRBP leaders (e.g., EMEA, LACAR, FSC) to ensure an enterprise mindset as we support the company’s global people strategy
Leverage cross-COE solutions (Comp/Benefits, TA, Talent Management, Learning, Leadership Development, Communications) to solve complex challenges, and proactively engage with COEs when process or work product refinement is needed
Champion and take accountability for the full talent lifecycle, from talent attraction, selection, onboarding, performance enablement, development, movement
Drive rigorous talent reviews and succession planning; increase bench strength in ‘ready-enough’ and ‘ready in 12 months’
Partner with workforce optimizations (WFO) to help model scenarios (cost vs efficiency trade-offs) while keeping safety and guest experience at the forefront
Diagnose org effectiveness (spans/layers, role clarity, decision rights, skills) and lead redesigns that improve speed, quality, and accountability
Plan and lead regional components of transformations (e.g., systems, operating model, M&A integration); define impacts, readiness, and adoption metrics
Use data to proactively spot risks/opportunities (attrition, vacancy rate, safety, employee relations)
Meet and exceed new HRBP KPIs and review monthly with operations leaders, adjusting actions to increase performance
Partner with TA to forecast needs and accelerate time-to-fill for critical roles
Serve as escalation point for complex union and/or employee relations matters to the Director, Labor and Employee relations
Manage an HR budget in accordance with company spend/savings objectives and ensure fiscal responsibility within their team
Qualification
Required
10+ years progressive HR experience with substantial time in a business-facing role; 5+ years leading HRBPs/Generalists in multi-site operations
Bachelor's degree required
Advanced knowledge of federal/state employment law; strong business and financial acumen
Experience in organization design, talent management, change management, and labor relations
Excellent communication, consulting, and client management skills
Ability to travel frequently within the region; overnight stays as needed
Preferred
Master's or SPHR/SHRM-SCP preferred
Service-intensive industries (hospitality, aviation, luxury services) strongly preferred
Benefits
Medical/prescription drug, dental, and vision Insurance
Health Savings Account
Flexible Spending Accounts
Life Insurance
Disability Insurance
401(k)
Critical Illness, Hospital Indemnity and Accident Insurance
Identity Theft and Legal Services
Paid time off
Paid Maternity Leave
Tuition reimbursement
Training and Development
Employee Assistance Program (EAP) & Perks
Company
Signature Aviation
Signature Aviation is the world’s preeminent aviation hospitality company, offering exceptional experiences and essential support services to business and private aviation guests.