Skyline Products, Inc. · 8 hours ago
Software Support Engineer
Colorado Springs, CO
Full-time
Onsite
Entry Level
$58K/yr - $60K/yr
1+ years expSkyline Products, Inc. is a leading provider of fuel price management software for the convenience store industry. They are seeking a Software Support Engineer to provide technical support for their Windows-based software applications and ensure a positive customer experience.
ElectronicsManufacturingSoftware
Responsibilities
Provide technical support for Windows-based software applications
Troubleshoot and resolve customer issues via phone and email
Manage and prioritize multiple support requests in a fast-paced environment
Collaborate with a small, agile team to deliver timely solutions
Help ensure a positive customer experience through clear communication and follow-up
Qualification
Required
1–2 years of experience in software product support, technical support, or a related role
Strong troubleshooting skills in Windows operating systems
Familiarity with Windows server environments
Excellent written and verbal communication skills
Ability to multitask and adapt in a growing organization
Ability to pass a background check and drug screen (including marijuana)
Benefits
Medical, Dental, and Vision insurance
401(k) with company match
Life Insurance (Basic, Voluntary, and AD&D)
Paid Time Off (vacation, sick, personal, and company holidays)
Short-Term and Long-Term Disability
Training and professional development opportunities
Company
Skyline Products, Inc.
Skyline Products is an electronic manufacturing company offering manufacturing and fuel pricing software services.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Richard Ehrich - CPA
Chief Financial Officer
Company data provided by crunchbase