Inside Higher Ed · 1 week ago
Assistant Director of Executive Education (Corporate Education)
Baltimore, MD
Full-time
Hybrid
Lead/Staff, Director/Executive
$48K/yr - $84K/yr
3+ years expInside Higher Ed is seeking an Assistant Director of Executive Education to support program management and enrollment for open enrollment and signature programs. The role involves optimizing processes, maintaining course materials, and ensuring high standards of program delivery.
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Responsibilities
Support all administrative and operational program functions
Optimize processes and procedures to promote operational efficiency
Support in the planning of open enrollment courses, signature programs, and custom programs per FY and provide end-to-end oversight
In collaboration with faculty and staff colleagues, develop and maintain course materials for all open enrollment and custom programs
Oversight of each program's delivery with the expectation that both digital and in-person programs are delivered with consistently high standards of quality
Coordinate with faculty internal and external to Johns Hopkins along with other University partners
Develop and maintain quality control systems for data integrity, compile data and prepare reports as needed
Serve as subject matter expert regarding program requirements, advising participants and making additional recommendations as needed
Responsible for the management and ongoing content maintenance of the learning management system
Troubleshoot participant technical issues and concerns
Build workflow procedures and processes for integration of Salesforce and other applications
Create or redefine best practices and workflow process to support an exceptional learning experience and cross-enterprise collaboration and information sharing
Supports all administrative functions for Executive Education, graduate program or center
Other duties as assigned
Qualification
Required
Bachelor's Degree
Three years of progressively responsible experience in program administration in an academic environment
General knowledge of SAP (ECC, Analysis, and Shopping Cart), Concur, JHED, Slate, Canvas and Microsoft 365 (Word and Excel)
Excellent attention to detail
Ability to work independently and take initiative to trouble-shoot issues and make decisions
Ability to exercise administrative judgment and discretion and assume responsibility for consequences and results of actions
Exercise mature judgment, sensitivity, and diplomacy when dealing with all internal and external constituents
Experience working with a CRM and LMS system
Exceptional oral and written communications skills, including ability to interact with all levels of employees, participants, executives, and high-level external stakeholders while maintaining professionalism
Ability to set and manage multiple priorities, and respond quickly to changing needs and goals
Willing to work with internal and external contacts to coordinate and distribute information necessary to complete tasks involving multiple departments and staff
Ability to travel both domestically and internationally
Preferred
Experience with Salesforce CRM and Canvas
Company
Inside Higher Ed
Inside Higher Ed is the online source for news, opinion, and jobs related to higher education.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2022-01-10Acquired
2006-08-31Series Unknown
Leadership Team
Stephanie Shweiki
Director, Foundation Partnerships
Recent News
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