WSP in the U.S. · 10 hours ago
Regional Operations Leader (ROL) – Advisory & Planning
1 Penn Plaza, New York, NY, 10119, US
Full-time
Onsite
Senior Level, Lead/Staff
$123K/yr - $219K/yr
10+ years expWSP USA is a leading engineering and professional services firm dedicated to serving local communities. The Regional Operations Leader will support the successful delivery of projects and assist Business Line Leadership with P&L management, focusing on revenue generation, project delivery, and operational excellence.
AssociationBankingE-Commerce
Responsibilities
Work under the direction of the Business Operations Director for the specifically identified part of the A&P business
Partner with Business Line Leadership on operational aspects of the business
Communicate and coordinate with Local Leaders and other managers on operational aspects of the business. Assist in monitoring P&L, project performance, and staffing
Collaborate with Strategic Growth Team (SGT), HR partners, Finance, and Project Accounting
Provide Project Delivery support for project operations consistency and reporting
Support and promote a consistent approach to project delivery, operational reporting, quality, and other key initiatives
Deliver training and mentoring support for project managers and staff
Work to support staff hiring and attrition goals
Monitor staff billability/billable hour goals and take corrective action when needed
Assist in developing corrective plans to address deficiencies identified in project performance
Support work sharing across business line sectors, regions, and WSP business lines
Support HR as needed with personnel issues
Support programs such as safety, sustainability, and ethics & compliance
Emphasizes employee training and development to create a unique work experience
Assist in strategic recruitment, promotional programs, and performance management focused on the employee experience, wellness, and safety
Prioritize training, promote and support processes and aid in administering system-wide tool adaptation to enhance WSP’s ability to deliver high quality, sustainable projects for clients bringing the best tools and practices available to market
Aid in optimization of the client and employee experience through regular review, improvement, and automation
Responsible for supporting the execution of Business Line and P&L priorities and strategies; including revenue generation, project margin, EBITDA, DSO, Project Delivery, Client Satisfaction, Staff Billability, Quality, and Safety
Assist in operationalizing growth strategies
Monitor budgets and provide recommendations/corrective actions to stay within budget
Take necessary actions to monitor and improve cash flow/initiatives
Assist in project/client negotiations as needed
Conduct/assist in conducting readiness/project reviews on key projects in the portfolio
Identify and escalate project risks and opportunities
Develop and monitor recovery plans as needed
Qualification
Required
10+ years of experience
BA/BS Degree in Engineering, Planning, Architecture, Business, or equivalent discipline
Experience as a project manager, or related role to understand project delivery issues and requirements
Understanding of project financials, team dynamics, client relationships, staffing and resource requirements, and performance expectations
Proactive problem-solving skills and helpful, open and candid communication skills
Leadership skills that portray commitment, reliability, and accountability to desire outcomes
Strong strategic thinking, decision-making, and problem-solving capabilities
Benefits
Coverage related to medical, dental, vision, disability, and life
Retirement savings
Paid sick leave
Paid vacation (or other personal time)
Paid parental leave
Paid time off for purposes of bereavement, voting, and/or attendance at naturalization proceedings
Company
WSP in the U.S.
What if you could shape built and natural environments – and the future of those that use them? With us, you can.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Lewis (Lou) Cornell
President and Chief Executive Officer
Andrew Esposito
Chief Financial Officer
Recent News
2023-05-11
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