Goodwill North Central Texas · 2 days ago
HR Operations Assistant - CANDIDATE IDENTIFIED
Fort Worth, Texas, United States
Full-time
Onsite
Entry Level
2+ years expGoodwill North Central Texas is seeking an HR Operations Assistant to provide oversight for administrative aspects of their Community Service program. The role includes managing recruitment systems, maintaining job descriptions, and supporting the Vice President of Human Resources with various administrative tasks.
Non-profit Organization Management
Responsibilities
Is proficient in and provides oversight for all administrative aspects of the mandated Community Service program completed by the HR Administrative Receptionist, such as completing required written communication, record retention, answering phone inquiries from the public and stores, conducting application intake/review/approval, confirming assignment, and generating completion letters
Directly responsible for completing advanced activities of the program, including but not limited to the removal of participants from the program, outreach to entities who refer participants thereby ensuring the program participation remains strong, and completing monthly reporting on a timely basis
Deploy and maintain the Recruitment Management/Tracking System (UKG) with accuracy
Post, approve, and edit job openings while maintaining electronic files and current standards for job posting language
Answer internal recruiting inquiries
Maintain external job postings on the Texas Workforce Commission job board in accordance with federal contractor requirements
Complete the final step of the onboarding, e.g. process hires in UKG, for new employees
Attend to accuracy of data within the HRIS as it pertains to these actions
Utilize opportunity detail reports to generate and distribute critical staffing reports to HR team members for support in recruitment planning and hiring activities
Identify and utilize new recruiting technologies as they emerge
Acts as point of contact to receive and proof new job description drafts or revisions
Provides feedback to managers and works to revise documents so they meet Agency formatting requirements and HR content standards
Forwards revised documents to Director of Human Resources or VP of Human Resources for final approval and if needed, code creation
Maintain consistency between job descriptions and wording used in all current recruiting postings/advertisements
Maintains job description records within HR shared network files
Provides high-level administrative support to the Vice President of Human Resources, serving as the point of contact for HR related reporting and records management, including but not limited to tracking educational assistance forms, expense reports, budget reports, monthly HR metrics and HR documents such as policies and service contracts
Executes these duties with the highest levels of professionalism and confidentiality
Reviews the CARF manual at least annually to summarize standards that apply to HR and presents findings for further evaluation in preparation for the next CARF survey
Works in tandem with HR staff to locate policies that fulfill standards, identify potential gaps, and keep all documents organized in Teams environment
Utilizes Workplace system to ensure timely execution of invoice payments
This includes but is not limited to timely invoice entry, GL code assignment, monitoring invoice approval progress, and issue resolution as needed
Generates Workplace reporting upon request
Accurate and timely scanning and uploading of Employee records that come in hard copy and/or electronically via JotForm
Utilize Adobe Pro to combine E-documents as needed
Partner with HRIS staff to upload documents for HR employees and senior leaders that exceed access levels
Maintains, distributes, and adheres to the Category reference list, UKG Document Scanning Categories, that states how to title documents and what categories to place them in when uploading into UKG employee files
Responsible for preparing the contents and mailing Adverse Action Letters through certified mail
Act as primary backup for Reception to provide daily breaks, work from the reception desk half days as needed and work from reception continuously in times of low staffing
Is fully trained on all receptionist duties
Act as point person on all tasks related to electronic forms (JotForm), including but not limited to monitoring and assisting with existing forms while learning to build, launch, and troubleshoot all forms and related workflow processes
Utilize survey monkey to meet Agency survey needs, including but not limited to exit interviews and reporting, employee engagement surveys, post training surveys, and so on
Trains as backup on LMS administrator tasks
Ensures ordering of HR related materials are prompt and timely so that materials are always available when needed without lapse
This includes HR office supplies and Agency wide employment law posters
Works to distribute materials to appropriate storage and work locations
Regularly monitors supply levels and poster updates to ensure all material and poster compliance regulations are met
Responsible for maintenance, service, and upkeep of HR shared spaces such as the HR workroom and all HR office equipment such as the copier and shredder
Conducts HR birthday recognition program that includes purchasing gifts within budget, maintaining Favorites data per employee, decorating workspaces and coordinating with other staff when assistance is needed for timely execution
Assists in the coordination of and participation in HR and Agency social events and training
Embraces professional skill development and cross training in various HR functions in order to further contribute to the Goodwill team
Displays consistent timeliness and adherence to work schedule
Other duties as assigned
Qualification
Required
High school diploma or equivalent required
At least two (2) years' general office experience utilizing MS office products is required
Good written and verbal communication skills are required
Mathematical proficiency is required
Customer service skills are required
Organization skills are required
Accuracy is required
Initiative is required
Professional appearance and demeanor are required
Must be able to positively interact with the public and individuals with disabilities in a fast-paced office setting
Employee must have excellent judgment and be capable of working in a confidential environment
Must have ability to sit for long periods of time
Must be able to bend occasionally
Must have the mobility to reach and operate files, shelves, keyboard and phones
Needs ability to visually monitor activities of a busy lobby
Must have clear and concise speech on phone and in person
Must be able to occasionally lift 20 lbs with assistance, if needed
Work is intended to be 100% in person due to need for in-person backup to reception position
Excellent attendance and timeliness required
Ability to pass a background check and drug screen
Preferred
Associates degree or above strongly preferred
Bilingual a plus
Benefits
Company paid basic term life
Paid Time Off
Holidays
Voluntary medical
Dental
Vision
STD
LTD
401k
Company
Goodwill North Central Texas
Goodwill is more than a thrift store.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
David Cox
President & CEO
Kristen Bostick-Williams
Regional Director of Education Programs and Partnerships
Company data provided by crunchbase