Boyd Gaming · 8 hours ago
VIP Service Representative
850 Bayview Avenue, Biloxi
Full-time
Onsite
New Grad, Entry LevelBoyd Gaming Corporation is one of the premier casino entertainment companies in the United States. They are seeking a VIP Service Representative to provide exceptional service to premium players and support various property and marketing initiatives.
CasinoGamblingGaming
Responsibilities
Provide VIP service and amenities to premium players
Support property and marketing initiatives through guest service, telemarketing, and other tasks as assigned
Greet guests and provide information to preferred customers at the hotel or VIP services desk in person and by telephone
Stay abreast of all special events, tournaments, property features, and the like
Handle telephone inquiries
Operate hotel reservation system to check guests in and out of the hotel and process payments
Access computerized slot and pit tracking systems as directed by casino marketing or other authorized management
Enter hotel reservations into computer system, analyze play and determine level of comp privileges
Prepare VIP Lounge: make coffee, stock refrigerator, monitor lounge food and beverage and notify kitchen when replenishment is needed, maintain organized and orderly work area
Assist guests with special requests
Assist with/participate in marketing events as needed
Miscellaneous duties as assigned
Qualification
Required
Provide VIP service and amenities to premium players
Support property and marketing initiatives through guest service, telemarketing, and other tasks as assigned
Greet guests and provide information to preferred customers at the hotel or VIP services desk in person and by telephone
Stay abreast of all special events, tournaments, property features, and the like
Handle telephone inquiries
Operate hotel reservation system to check guests in and out of the hotel and process payments
Access computerized slot and pit tracking systems as directed by casino marketing or other authorized management
Enter hotel reservations into computer system, analyze play and determine level of comp privileges
Prepare VIP Lounge: make coffee, stock refrigerator, monitor lounge food and beverage and notify kitchen when replenishment is needed, maintain organized and orderly work area
Assist guests with special requests
Assist with/participate in marketing events as needed
Miscellaneous duties as assigned
Company
Boyd Gaming
Boyd Gaming Corporation is one of the nation’s leading casino entertainment companies, but we’re so much more than that! We're a billion-dollar, publicly-traded company that retains the philosophy of a family-owned business, focused on creating long-term, sustainable growth for our shareholders.
Founded in 1975
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$2.65B2026-01-21Post Ipo Debt· $2.65B
1993-10-22IPO
Leadership Team
Ted Bogich
Chief Operating Officer
Steve Thompson
Chief Administrative Officer
Recent News
2025-11-12
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