Pacific Medical, Inc. · 2 days ago
Desktop Support Technician (onsite)
Pacific Medical, Inc. is a leading distributor for durable medical equipment and surgical instruments. They are seeking a full-time Desktop Support Technician to provide helpdesk support, maintain company computers and phones, and assist in various technical needs across the organization.
FitnessHealth CareMedicalSports
Responsibilities
Provide Helpdesk support to end users for all company programs and applications
Update company computers, printers, phones and security systems
Maximizes uses of hardware and software by training users; interpreting instructions; answering questions
Ability to work with a variety of individuals at all levels of the organization
Strong written and phone communication skills
Assist in the auditorium, conference rooms, dry lab, and pub with audio visual needs
Monitor printers and request service and order supplies
Qualification
Required
Ability to learn industry-specific applications
Excellent technical skills
Excellent communication skills
Excellent relationship-building skills
Ability to work with a variety of individuals at all levels of the organization
Strong written communication skills
Strong phone communication skills
Hard working
Self-motivated
Professional
Reliable
Team player
Strong customer service skills
Strong work ethic
Ability to learn and work in a fast-paced environment
Ability to manage varying as well as scheduled tasks
Submit to a detailed background check
Preferred
Microsoft Windows
Microsoft Office 365
RingCentral
DocuWare
Networking/TCPIP
Active Directory
DNS
Benefits
Medical
Dental
Vision
ER paid Life for Employee
Voluntary benefits
Medical FSA
Dependent FSA
HSA
401k
Financial Wellness planning
3 to 4 weeks of Paid Time Off
10 paid holidays per year
Vacation accrual up to a max of 40 hours in the first 23 months
At 24 months, accrual up to a max of 80 hours with a rollover balance
Sick accrual begins upon date of hire up to a max accrual of 80 hours annually with a max usage of 48 hours annually with a rollover balance