Watco · 14 hours ago
Collections Administrator - Pittsburg, KS
Pittsburg, KS
Full-time
Onsite
Mid Level
3+ years expWatco is a company focused on keeping the world's supply chain moving through their operations in railroads, terminals, and logistics hubs. The Collections Administrator role involves performing administrative functions for assigned accounts, ensuring data integrity, and improving processes to enhance customer satisfaction and profitability.
Customer ServiceLogisticsTransportationWarehousing
Responsibilities
Provide administrative command and oversight to collections and invoicing for the accounts of responsibility, to consistently improve existing processes thinking long term that will achieve improved customer satisfaction and improved profitability with special attention to technology enhancement
Utilize process controls and information technology services to maximize data integrity with continuous increases and efficiencies in cash flow of receipts
Prepare Aging Reports out of SAP weekly to help monitor past due receivables
Daily communications with customers having past due invoices
Daily monitor of payments and disputes (including log and track of credit/debit memos with SAP)
Resolution of unapplied cash and short payments
Produce Weekly Summary reports. All reports require collections notes for past due invoices
Produce Weekly Adjustment Report on all debits and credits impacting Watco’s outstanding receivables
Work with team members to obtain root cause and resolution
Daily communications interdepartmentally to target problems on past due accounts and assist with identification of next steps to bring account to current
Credit Analysis per Watco Credit Process
Assist in organization of invoicing procedures on new and existing business, including but not limited to the following: updating new and existing customers in SAP customer master.,W-9 form /remittance to customer and invoice submission requirements (Profile Manager of customer on-line invoice submission websites)
Assistance provided to vendor/customers to research/forward information to Watco AP department
Continuous improvement of errors through identification of ROOT CAUSE AND RESOLUTION via Watco Dispute and Credit/Debit memo processes
Create positive CUSTOMER FIRST culture and atmosphere across all departments through long term relationships internally and externally
Qualification
Required
Three to six years related experience and/or training; or equivalent combination of education and experience
High School or GED equivalent
Benefits
Outstanding culture recognized by Forbes and Newsweek
Competitive compensation and benefits
Leadership and development programs offered through Watco University
Career advancement opportunities
Company
Watco
Watco is a full-service supply chain solutions provider specializing in rail, transloading, and logistics.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$1.57BKey Investors
Duration Capital Partners
2025-09-03Debt Financing· $250M
2025-06-17Private Equity· $600M
2024-07-10Debt Financing· $700M
Leadership Team
Dan Smith
Chief Executive Officer
Andy Cordischi
SVP, Chief Information Officer
Recent News
Morningstar.com
2025-09-04
2025-09-04
Venture Capital Firms
2025-06-22
Company data provided by crunchbase