The Institutes · 9 hours ago
Director of Research Operations, Triple-I
Malvern, PA
Full-time
Onsite
Director/ExecutiveThe Institutes is a not-for-profit organization focused on risk management and insurance, seeking a Director of Research Operations to lead their research department. This role involves developing and managing research strategies, supervising a team, and communicating insights to enhance the organization's value proposition and industry impact.
Higher Education
Responsibilities
Work with Chief Insurance Officer and other stakeholders to develop, implement, and manage a comprehensive research strategy aligned with organizational goals and market needs
Supervise and mentor the research team (analysts and writers), fostering a culture of collaboration, excellence, and innovation
Communicate research findings through briefs, presentations and other means
Oversee the project management and execution of primary and secondary research studies, working to increase research produced while ensuring quality and relevance. Participate in certain research pieces as the lead
Conduct economic impact assessments, scenario analyses, and policy evaluations to inform industry stakeholders and regulatory discussions
Translate research findings into actionable insights through blogs, issues briefs, reports, presentations and data visualizations that enhance understanding among Triple-I’s stakeholders
Collaborate with Triple-I’s departments, The Institutes’ business units and shared services. Work with those internal parties and external partners, including member companies, industry groups, regulatory bodies, and academic institutions, to expand research impact and collaboration opportunities
Monitor and analyze insurance market trends, emerging risks, and evolving customer needs to proactively inform organizational strategy and policy recommendations
Ensure research initiatives are communicated effectively, raising awareness of insights that drive higher customer satisfaction and industry advancement
Champion data-driven decision making and use of technology across Triple-I, promoting the use of analytics, modeling, and evidence-based approaches in solution and research development
Represent Triple-I in public forums, conferences, and media engagements as a thought leader on insurance research and innovation
Support of other key analytical or survey objectives that are aligned with organizational strategy as needed
Qualification
Required
Minimum of a bachelor's degree (e.g., economics or related quantitative discipline) required
Risk management or insurance background required
Excellent written and verbal communication abilities, with experience translating complex findings for diverse audiences
Demonstrated leadership experience managing teams and projects
Strong analytical, quantitative, and qualitative research skills
Substantial experience in applied research, preferably within insurance, financial services, or a related industry
Proficient in research tools, data analysis software, and presentation platforms
Ability to work collaboratively across teams and with external stakeholders
Must be available for travel at least once a quarter
Preferred
Advanced degree or equivalent experience is a strong plus
Proven track record of thought leadership in relevant fields is preferred
Benefits
401(k) plan with company contribution up to 16%
Generous time off package that includes paid vacation, personal, sick, and holidays
Paid maternity and parental leave
Tuition reimbursement
Medical, dental, vision, and prescription coverage
Free lunch every day when working on campus
Onsite fitness center
A beautiful 1.25-mile walking path!
Company
The Institutes
The Institutes are the leading provider of risk management and insurance education and resources through our global ecosystem of 18 brands and affiliates.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase