Avenue5 Residential · 1 day ago
Credit Services Specialist
Phoenix, AZ
Full-time
Onsite
Entry Level
1+ years expAvenue5 Residential is a property management company, and they are seeking a Credit Services Specialist to assist in the setup and management of ancillary accounts for properties. The role involves coordinating services for new properties and managing the closure of accounts when properties are sold or no longer managed.
Property ManagementReal EstateRental
Responsibilities
Assist internal teams in help desk queue for ancillary services related questions and issues
Assist with setting up key ancillary services accounts for new properties
Coordinate closure of supplier services when properties are sold or no longer managed by Avenue5
Facilitate training for property and corporate associates for all ancillary programs (where applicable)
Act as liaison for internal teams as related to ancillary services integrations and on-going service issues
Assist with other programs within the credit services department
Complies with all company national standards, applicable health and safety rules and regulations, as well as applicable local, state, and federal laws
Perform other duties as assigned
Qualification
Required
High school diploma is required
Intermediate level knowledge with MS Office Suite including Outlook, Word, PowerPoint, and Excel (including Excel functions)
Proven ability to firmly manage challenging situations, negotiate pricing, improve quality, reduce lead times, and strengthen partnerships with quality suppliers
Possess a basic understanding of supply chain management concepts
Ability to work independently and prioritize effectively in a fast-paced environment
Excellent written and verbal communication skills
Detailed oriented and a desire to learn
Required to complete and successfully pass the Avenue5 Fair Housing and Preventing Discrimination and Harassment training and other courses, if assigned
Ability to lift, push, and pull up to 25 pounds
Hearing and visual ability to observe and detect signs of emergency required
Must be able to sit, stand, reach, bend, and stoop for extended periods of time
Talking and expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly
Perceiving the nature of sounds at normal speaking levels with or without correction
Ability to receive detailed information through oral communication, and to make the discriminations in sound
Visual requirements including color, depth perception, and field vision
Ability to compare, copy, coordinate, synthesize, negotiate, communicate, and instruct
Ability to tolerate stressful situations
Ability to work under minimal to moderate supervision
Preferred
Bachelor's degree in business-related field is preferred
One to two years of property management experience is preferred
One to two years of experience in Yardi Voyager or other equivalent system is preferred
One to two years of experience in Salesforce or other equivalent system is preferred
Company
Avenue5 Residential
Avenue5 Residential is a property management company that provides apartment search, rental, leasing, and housing services.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Walt Smith
CEO
Recent News
2025-10-23
2023-12-22
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