Independence Blue Cross · 15 hours ago
Senior Business Systems Analyst (PA/NJ/DE)
Philadelphia, PA
Full-time
Hybrid
Senior Level
5+ years expIndependence Blue Cross is seeking a Senior Business Systems Analyst who provides consultation to management regarding information system solutions to business problems. The role involves leading business analysis initiatives, coordinating with stakeholders, and overseeing the design and implementation of systems to enhance capabilities for Sales, Clients, and Brokers.
Health CareHealth InsuranceInsuranceMedical
Responsibilities
Develops project strategy and supporting plan for cross division and multiple department initiatives delivering Front Office capabilities, and coordinates with external initiatives that impact existing and/or planned Front Office capabilities. These complex projects have broad impact on major parts of the business, with emphasis on Sales & Marketing and associated stakeholders (both internal and external)
Defines and recommends enhancements for existing and new capabilities, with input into project portfolio planning and road mapping of assigned systems and capabilities
Facilitates the process of defining business requirements with appropriate stakeholders, evaluates system solutions and application proposals. Identifies business application needs, with defensible prioritization through business cases and/or quantitative analysis
Develops cost benefit analysis on each project and proposes solution alternatives for any request. Anticipates and prepares for system problems not initially evident to the business users requests and proactively develops plans to address these issues. Identifies resources needed to execute the initiatives and system requirements, takes ownership of capability development from project oversight, technical delivery, and operational rollout. Create and apply diagrams that represent the flow, the process and the transformation of data within various systems
Consults with management and other functional areas to identify business needs, definition of system functionality, as well as resolving business problems impacting capability delivery
Responsible for coordinating new and existing applications' user acceptance testing with BTS Test teams to ensure appropriate business users assess capability updates
Conducts periodic reviews and quality checks to ensure system specification meet end-user needs
Provides escalation support for business and technical problems reported for relevant systems
Plans, conducts and supervises assignments, generally involving portfolio projects, including those sponsored by other departments that impact assigned capabilities
Reviews progress and evaluates results. Serves as owner of assigned systems in Front Office specific to Sales, Clients, and Brokers
Will act in liaison capacity with other departments, divisions and organizations, particularly between vendors, BTS, and business departments
Ensures development of coherent communication plans and operational process (including support) rollouts in advance of capability introductions
Evaluates progress and results and recommends major changes in procedures
Conducts business checkout of assigned off-hour capability releases
Conducts training on capabilities when warranted in support of overall training and communication strategies
Takes on ad hoc assignments as determined by management
Operates with considerable latitude for unreviewed action or decision
Qualification
Required
Bachelor's degree in Business Administration, Mathematics, Statistics, Finance or relevant field preferred
In lieu of degree, minimum 5+ years proven work experience in a business unit necessary or equivalent external work experience required
Familiarity with technical systems and their development (requirements, testing, release strategies, system development lifecycle methodologies with an emphasis on Agile, databases, etc.)
Able to translate business requests/needs into technical design descriptions
Priority analysis (cost/benefit, business need, associated impacts)
Microsoft toolset, including PowerPoint, Excel, OneNote, and ability to quickly learn related tools
Ability to work independently and with cross-functional, cross-level groups, including meeting facilitation
Preferred
Able to project business and technical needs into the future based on current understanding of the business and capability environment for roadmap development purposes
Strong presentation skills
Familiarity with using Azure DevOps
Data analytics experience
Sales & Marketing experience
Company
Independence Blue Cross
The leading health insurer in southeastern Pennsylvania. It is a sub-organization of Independence Blue Cross.
5001-10000 employees
H1B Sponsorship
Independence Blue Cross has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (16)
2024 (2)
2023 (6)
2022 (2)
2021 (6)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Alexandra Jorgensen
Senior Vice President Human Resources
Joe Geist
SVP & Market President, National
Recent News
Home Health Care News
2026-01-14
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