Channel Operations Sr. Specialist jobs in United States
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INSPYR Solutions · 14 hours ago

Channel Operations Sr. Specialist

INSPYR Solutions is a national expert in delivering flexible technology and talent solutions. The Sr Specialist will be responsible for providing a best-in-class broker experience by processing broker onboarding agreements and commission payments, conducting data analysis, and supporting the implementation of operational improvements.

Information TechnologyProfessional ServicesStaffing Agency
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Responsibilities

Perform the operational tasks required to generate broker and other commission type payments
Under supervision, review broker agreements, external third-party data, and collaborate with Sales to vet, contract, and onboard new brokers; provide ongoing support during the lifecycle of the broker relationship
Under leadership direction, contribute to the implementation of Channel Operations reporting, systems, and process improvement changes, M&A integration and automation projects to evolve a Brand Broker Experience
Update fit-for-purpose SOPs, onboarding guides, and lifecycle playbooks as required
With oversight, generate business and financial analysis models as required, conduct Financial and Business Reporting on broker commissions, as well as Ad-Hoc reporting requests by management and other key stakeholders
Resolve customer issues & support root cause analysis to determine if there are broader impacts
Performs all aspects of work with a high degree of effectiveness, efficiency and accuracy

Qualification

Operations analysisAdvanced ExcelReporting toolsEnergy industry experienceCRM platforms knowledgeProblem-solving skillsCommunication skillsInterpersonal skills

Required

2+ years of experience in high-volume transaction processing/billing, back-office operations, or operations analysis and reporting

Preferred

Bachelor's degree preferred; concentration in Economics, Finance, or Business preferred
Energy industry experience preferred, especially an understanding of utility and the deregulated energy market
Advanced Excel skills; demonstrated expertise in utilizing other Microsoft office applications and reporting tools such as PowerBI
Highly driven and self-directed; solid mathematical, analytical, and problem-solving skills; ability to communicate findings, and make recommendations
Effective at working independently; managing multiple activities and meeting deadlines
Knowledge of CRM and/or commission platforms a plus: Hawkeye, SCM (sales commissions manager), Siebel, SAP
An effective communicator with excellent written, verbal, and presentation skill
An understanding of process control techniques, policies, and procedures is a plus

Benefits

Comprehensive medical benefits
Competitive pay, 401(k)
Retirement plan
…and much more!

Company

INSPYR Solutions

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INSPYR Solutions is a information technology staffing service providers.

Funding

Current Stage
Late Stage

Leadership Team

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Gregg Straus
Executive Vice President & Chief Financial Officer
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Michelle Wren
Chief Operating Officer
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Company data provided by crunchbase