AccessWave · 4 hours ago
Operations Coordinator
Make-A-Wish Foundation of Connecticut is dedicated to granting life-changing wishes for children with critical illnesses. The Operations Coordinator will provide operational support across departments, manage daily donation processing, and ensure accurate financial records.
Commercial InsuranceEmployee BenefitsLife Insurance
Responsibilities
Handle daily mail processes, including sorting, processing, and preparing personalized donor acknowledgments
Deposit incoming checks and ensure proper logging using financial tools
Prepare and submit detailed logs for cash, credit cards, ACH, wire transfers, stock donations, and in-kind gifts
Manage invoicing, memorial donations, and pledge tracking to ensure accurate financial records
Coordinate office supplies and manage mailing services, courier pickups, and deliveries
Provide operational support for staff and visitors to our Wishing Place
Work collaboratively with Development Coordinator to ensure all donors are recognized and that revenue is properly tracked and reported
Work closely with Shared Financial Services for accounting and financial needs
Represent Make-A-Wish Connecticut at events, fostering a spirit of teamwork and community
Qualification
Required
A bachelor's degree
A commitment to personal growth and professional development
A detail-oriented mindset
Mathematically proficient
Familiarity with process workflows
Proficiency with Microsoft Office (Word, Excel, Outlook)
Experience with Salesforce is a plus
A collaborative, problem-solving attitude
A willingness to learn
Flexibility to adapt and thrive in a fast-paced, deadline-driven environment
Outstanding communication and interpersonal skills
A strong work ethic combined with honesty and integrity
Dedication to the mission of Make-A-Wish
Ability to resolve problematic situations efficiently
Excellent communication and organizational skills
Benefits
On-site amenities include a half-court basketball court, putting green, walking track, interactive games, unlimited ice cream, decks overlooking the ponds, and regular opportunities to experience a wish firsthand.