University of the Pacific · 15 hours ago
Administrative Assistant II
University of the Pacific is seeking an Administrative Assistant II to provide confidential administrative support for Benerd College Professional and Continuing Education. The role involves serving as a point of contact for stakeholders, assisting with office duties, and providing support for event planning and program logistics.
Higher Education
Responsibilities
Provides Benerd College Professional and Continuing Education front desk/lobby administrative support such as answering telephones, assisting with student and community inquiries, helping students with course registrations in the office and through the online registration system, assisting 'walk in' traffic for Benerd College, and providing overall customer assistance
Assists with general office duties such as typing, filing, data entry, maintaining confidential student files, and general office maintenance as assigned
Monitors and maintains currency of BC Outlook, voicemail, and facsimile inboxes; oversees incoming and outgoing campus and US mail service including BC building and mailbox
Receives and verifies daily registration volume; performs data entry, including address maintenance, student creation, registration, grading, etc. as needed; works with records and enrollment staff to maintain data entry standards
Provides administrative support to managers and program coordinators with duties such as assembling instructor packets, tabulating evaluations, mailing student confirmations and certificates, making course confirmation/cancellation telephone calls, creating student folders, and distributing brochures
Perform daily cashiering sessions created by student registrations
Process credit cards
Deposit checks
Verify deposit totals for daily cashiering sessions
Prepare daily deposit and cashiering sessions
Oversees copy/supply area monitoring office supply inventory in collaboration with other staff; schedules maintenance and service calls when needed, changes toner, and maintains area
Helps maintain staff break room and provides food/beverage for special meetings and other events
Performs out-of-office errands for BC staff and other duties as assigned
Works with the administrative team on projects and office-wide tasks in either a support or lead role, depending on the nature of the project
Assists with student services such as registrations, applications, special needs, etc
Multi-task, effectively prioritize work assignments, be a 'self-starter,' organize resources and establish priorities in a fast paced, demanding environment
Assume responsibility and work effectively with minimum supervision
Compose and properly format basic business letters and memos using correct grammar, spelling, and punctuation
Must maintain strict confidentiality
Miscellaneous and other duties as assigned
Qualification
Required
Two (2) years of post-high school education
Two (2) years of responsible administrative experience
Preferred
Bachelor's Degree
Experience providing administrative oversight to unit and staff
Excellent communication and interpersonal skills, as this position interacts regularly with both the campus community and the public
Solid English composition skills, as well as the ability to create, compose, and edit letters and other materials
Capacity to exercise diplomacy and deal effectively with people in a variety of circumstances in a calm, precise way
Ability to coordinate a variety of activities, correctly interpret directions and work well under tight deadlines
Intermediate to advanced skills in MS Office suite, experience using databases and advanced experience in Internet navigation and research. Web maintenance desired. Ability to adapt to emerging technology
Strong customer service skills; working knowledge of Microsoft Word, Excel, and Access software programs; proficient writing, editing, proofing, and verbal communication skills
Knowledge of basic office procedures, etiquette, and discretion, professional manner and attire, courteous phone manners, and reception
Experience and sensitivity in working with people of diverse backgrounds and cultures
Demonstrated experience in advancing social justice, equity, and inclusion in a university setting
Ability to engage and integrate culturally responsive practices and knowledge in their work
Company
University of the Pacific
University of the Pacific is a highly-ranked national university providing personal, student-centered liberal arts.
Funding
Current Stage
Late StageLeadership Team
Recent News
2025-07-14
University of the Pacific
2025-04-30
Company data provided by crunchbase