WHOOP · 15 hours ago
Senior Business Systems Analyst (Partner Channel & Operations)
Boston, MA
Full-time
Onsite
Mid, Senior Level
$145K/yr - $175K/yr
4+ years expWHOOP is on a mission to unlock human performance and healthspan, and they are seeking a Senior Business Systems Analyst to support the growth of their wholesale and B2B channels. This role involves optimizing the flow of orders, inventory, and fulfillment data between WHOOP and its partners, requiring a balance of technical acumen and operational understanding.
Consumer ElectronicsFitnessSportsWearablesWellness
Responsibilities
Configure, test, and deploy scalable solutions that support end-to-end processes related to orders, inventory, fulfillment, and revenue recognition
Implement and maintain EDI connections and API-based integrations between WHOOP’s internal systems and external wholesale partners
Partner with Engineering to support existing custom integration frameworks (e.g., Boomi, Celigo, or similar) and leverage third-party EDI Network Providers (e.g. SPS Commerce, True Commerce, or similar) for new partner setups
Contribute to the evolution of WHOOP’s integration strategy, promoting best practices in API design, data mapping, and system interoperability
Partner with stakeholders across Business Development, Growth, Operations, Supply Chain, Manufacturing, Quality, Logistics, Finance, and Membership Services to gather requirements and translate them into technical solutions
Drive projects related to inventory movements (e.g., 3PL transfers, returns, stock adjustments), product lifecycle, and order fulfillment across sales channels
Proactively identify and implement process improvements across B2B workflows, with a strong focus on automation, data accuracy, and cross-system alignment
Develop technical documentation, process guides, and training for end users
Coach and up-level BSAs on your team and neighboring teams through direct and indirect mentorship
Qualification
Required
BS in Information Systems, Computer Science, Business, Supply Chain, or equivalent experience
4+ years of professional experience in business/operations systems, system administration, automation, or software development with both functional and technical responsibilities
Deep familiarity with inventory, order management, and procurement systems in wholesale or multi-channel operations
Experience with EDI platforms and integration tools such as Boomi (iPaaS), SPS Commerce (EDI network provider), or comparable solutions
Familiarity with ERP systems (e.g. NetSuite, SAP, Oracle) and how they support order and fulfillment workflows
Ability to translate business processes into scalable system designs and technical requirements
Effective communication skills, with proven success collaborating across technical and non-technical teams
Strong experience and commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions
Preferred
Hands-on experience implementing and supporting EDI workflows and transactions (e.g., 850, 856, 810, 940)
Benefits
Meaningful equity
Generous equity package
Company
WHOOP
WHOOP is a fitness tech company that offers wearables that track sleep, recovery, and performance.
501-1000 employees
H1B Sponsorship
WHOOP has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (32)
2024 (18)
2023 (15)
2022 (5)
2021 (17)
2020 (6)
Funding
Current Stage
Late StageTotal Funding
$404.75MKey Investors
SoftBank Vision FundIVPFoundry Group
2026-01-15Undisclosed
2021-08-30Series F· $200M
2020-10-28Series E· $100M
Leadership Team
Will Ahmed
Founder & CEO
Aurelian Nicolae
Co-Founder & Chief Hardware Engineer
Recent News
2026-01-21
2026-01-20
Company data provided by crunchbase