Brio Water Technology · 9 hours ago
Salesforce Administrator
Glendale, CA
Full-time
Onsite
Mid, Senior Level
3+ years expBrio Water Technology is a market-leading water product company focused on innovative hydration solutions. They are seeking an experienced Salesforce Administrator to manage and optimize their Salesforce platform across Sales Cloud, Service Cloud, CPQ, and Marketing Cloud, ensuring effective CRM usage and support for business processes.
Consumer GoodsE-CommerceSalesShipping
Hiring Manager
Krystal Wang
Responsibilities
Administer and maintain Salesforce environments, including users, profiles, roles, permission sets, and security controls
Configure standard and custom objects, fields, record types, page layouts, and Lightning Experience components
Ensure data integrity through validation rules, data imports, deduplication, and ongoing data quality monitoring
Manage sandbox environments, change sets, and release deployments
Configure and support Lead, Account, Contact, Opportunity, and Forecasting processes
Automate sales workflows using Flows, approval processes, and validation rules
Build and maintain dashboards and reports to support pipeline visibility, forecasting accuracy, and sales performance tracking
Partner with sales leadership to optimize CRM usage and adoption
Administer Case Management, Queues, Assignment Rules, Escalations, and Service Console configurations
Support Knowledge Base setup, maintenance, and article lifecycle management
Implement automation to improve customer response times, SLA adherence, and case resolution efficiency
Support omni-channel routing and customer support workflows
Configure and maintain Salesforce CPQ products, pricing, bundles, and discounting rules
Support quote templates, approval processes, and guided selling configurations
Partner with Sales and Finance teams to ensure accurate pricing, quoting, and order handoff
Support user access, data extensions, and subscriber management within Marketing Cloud
Coordinate data integration between Salesforce CRM and Marketing Cloud
Assist marketing teams with campaign execution, tracking, and reporting
Ensure compliance with data privacy and opt-in/opt-out requirements
Serve as a primary escalation point for Salesforce support issues and enhancement requests
Collaborate with business stakeholders to gather requirements and translate them into technical solutions
Create and maintain system documentation, training materials, and best practices
Support end-user training and adoption initiatives
Stay current on Salesforce releases and proactively recommend platform improvements
Partner with external Salesforce consultants or vendors as needed
Qualification
Required
3–6+ years of experience as a Salesforce Administrator or similar CRM administration role
Strong hands-on experience administering Salesforce Sales Cloud and Service Cloud
Experience supporting Salesforce CPQ and Marketing Cloud environments
Proficiency with Salesforce declarative tools including Flows, reports, dashboards, and approval processes
Strong understanding of Salesforce data model, security model, and best practices
Experience gathering business requirements and translating them into scalable solutions
Strong analytical, troubleshooting, and problem-solving skills
Excellent communication and documentation abilities
Preferred
Salesforce Administrator Certification (ADM 201) strongly preferred
Additional Salesforce certifications (Advanced Admin, CPQ Specialist, Marketing Cloud) are a plus
Benefits
Medical, Dental, Vision, Life Insurance
401K Retirement Plan
Paid Vacation Time
Paid Holidays
And More!
Company
Brio Water Technology
Brio Water Technology is an online store for water bottles and filters.
51-200 employees
Funding
Current Stage
Growth StageRecent News
Google Patent
2025-05-06
2025-04-04
2025-04-04
Company data provided by crunchbase