International Sports Management, Inc. · 2 hours ago
Salesforce (CRM) Administrator
Chicago, IL
Full-time
Onsite
Entry, Mid Level
$65K/yr - $80K/yr
2+ years expInternational Sports Management, Inc. is a global leader in sports marketing and management. The Salesforce (CRM) Administrator plays a critical role in maximizing the value of ISM’s Salesforce platform, focusing on day-to-day administration, optimization, and ensuring the system aligns with business needs.
ConsultingEvent ManagementEventsMarketingSponsorshipSports
Hiring Manager
Margarita Rivera
Responsibilities
Own day-to-day administration, security, and health of the Salesforce platform, including user access, profiles, permissions, and system governance
Administer and optimize Salesforce Sales Cloud and Marketing Cloud to support lead management, pipeline tracking, forecasting, and campaign execution
Design, implement, and maintain scalable automation and workflows using Salesforce best practices to improve efficiency and data accuracy
Partner with Sales, Marketing, and Finance to support Revenue Operations initiatives across the full revenue lifecycle, from lead to close
Ensure data integrity and quality through ongoing audits, governance standards, and data management processes
Develop and maintain reports, dashboards, and KPIs that provide actionable insights into pipeline health, revenue performance, and sales productivity
Serve as the primary Salesforce support resource, providing user training, documentation, troubleshooting, and continuous improvement
Qualification
Required
Hands-on experience administering Salesforce Sales Cloud required
2+ years of experience as a Salesforce Administrator
Salesforce Administrator Certification required (additional certification supported by company)
Strong understanding of Salesforce architecture and Lightning Experience
Understanding of sales processes, forecasting, CRM pipeline management, and KPI-driven decision making
Strong analytical, troubleshooting, and communication skills
Experience with data management tools such as Data Loader
Preferred
Experience supporting Salesforce Marketing Cloud or similar marketing automation platforms strongly preferred
Experience supporting Revenue Operations, Sales Operations, or Go-To-Market teams preferred
Understanding of Zoom Info and transfer of leads/prospects to Salesforce
Experience with Apex or Visualforce is a plus
Benefits
Medical and dental insurance
401(k) with company match
Three weeks paid vacation (including Winter Holiday from Christmas Eve through New Years Day) plus major holidays
Team events and growth opportunities
Company
International Sports Management, Inc.
ISM is the global leader in sports hospitality, dedicated to helping companies foster and strengthen client relationships.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase