Client Engagement Executive - Chicago or Dallas Preferred - Remote jobs in United States
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Ensono · 14 hours ago

Client Engagement Executive - Chicago or Dallas Preferred - Remote

Ensono is an expert technology adviser and managed service provider committed to empowering clients to achieve key business outcomes. The Client Engagement Executive is responsible for managing client relationships, driving profitable growth, and collaborating with various teams to ensure client satisfaction and service delivery.

Cloud InfrastructureCloud ManagementCloud SecurityInformation ServicesInformation Technology
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Comp. & Benefits
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H1B Sponsor Likelynote

Responsibilities

Be the Client’s main point of contact at Ensono, responsible for the commercial relationship with the client and maximizing current service portfolio with the client by owning executive relationship map & expansion of key technical and business relationships:
Whitespace growth of existing services​
Striving for a mix of Ensono products and services vs. single service ​
Building key partnership and alliance relationships that impact the client or Ensono's ability to grow and transform (e.g., with the Dell, AWS, MSFT account managers for the client) ​
Managing messaging to the client on operational stability via active partnership with Service Delivery Management
Enabling and selling new services sales across the client’s IT landscape​:
Understand client’s competitive services landscape for Ensono whitespace services
Leverage Advisory & Consulting and Specialist team to identify client needs and build services growth plan by account
Identifying and engaging in client’s cloud and transformation strategy​
Introducing cloud native development practice areas​
Responsible for account plan, account strategy, account services growth plan, and SFDC data stewardship on the account​
Bring the right Ensono relationships to the client on a regular basis:
Weekly internal client status and opportunity reviews​
Monthly business reviews with the client and Ensono account team​
Quarterly business reviews with client and Ensono account team​
Manage Ensono Executive sponsor program by client
Be Accountable to bring the right technical and sales specialist roles to new service opportunities:​
Engage, be curious, drive positive disruption across the clients’ IT teams: infrastructure, applications, business units​
Listen and help clients in their transformation goals (i.e., get to the cloud, develop new apps, data strategies, data center consolidation, MF application modernization)​
Maintain client relationship map including key competitors and their client sponsors. ​
Partner with Service Delivery Team (SDM) team to analyze, prioritize & communicate client health and CSAT to key stakeholders:​
Use data and influence to highlight and escalate service delivery issues that are getting in the way of client/ account growth​
Accountable for driving Monthly and Quarterly Business Reviews
Provide guidance and oversight to the SDM team and other Ensono resources in addressing operational and commercial challenges, ensuring they communicate resolution status to the client. Service Delivery Leads are fully accountable and responsible for deployment, service quality and proactive recommendations

Qualification

Enterprise-scale solution sellingManaged services knowledgeMatrixed sales experienceClient relationship managementPresentation skillsEmpathyCuriosityCommunication skillsInterpersonal skillsSelf-awareness

Required

Bachelor's degree from a four-year college or university or equivalent work experience
10-15 years of sales experience
Demonstrable experience in enterprise-scale solution selling
Understanding of the managed services marketplace – key players, competitive strengths, and weaknesses, etc
Experience working in a matrixed sales environment
Experience in managed services and consultancy sales preferred
Demonstrable experience of successfully navigating mid- and large-sized enterprises to drive IT and business-led opportunity creation

Preferred

Independent and self-directed
Resourceful and confident under pressure
Presentation & communication skills
Strong management and business skills
Strong empathy, self-awareness, and interpersonal skills
Curious and driven to deeply understand clients' business and objectives and make appropriate recommendations
Able to challenge the status quo

Benefits

Unlimited Paid Days Off
Three health plan options through Blue Cross Blue Shield
401k with company match
Eligibility for dental, vision, short and long-term disability, life and AD&D coverage, and flexible spending accounts
Paid Maternity Leave, Paternity Leave, and Sabbatical Leave
Education Reimbursement, Student Loan Assistance or 529 College Funding
Enhanced fertility coverage
Wellness program
Flexible work schedule
Depending on location, ability to take advantage of fitness centers

Company

Ensono delivers managed IT services to optimize and modernize mainframes, infrastructure, and cloud for clients.

H1B Sponsorship

Ensono has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (27)
2024 (20)
2023 (16)
2022 (19)
2021 (19)
2020 (7)

Funding

Current Stage
Late Stage
Total Funding
unknown
2021-04-14Acquired

Leadership Team

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Jeff VonDeylen
Chief Executive Officer
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Richard Dresden
Senior Vice President - Sales and Field Operations
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Company data provided by crunchbase