Community Trust Credit Union · 1 day ago
Teller
Lake Villa,IL,US
Full-time
Onsite
New Grad, Entry Level
$16/hr - $20/hr
0+ years expCommunity Trust Credit Union (CTCU) is looking for a Teller (Member Experience Representative I) with customer service and sales backgrounds to work part-time at our Lake Villa branch. The role involves helping members with their in-person financial transactions and promoting credit union products and services.
BankingFinancial ServicesInsuranceNon Profit
Responsibilities
Accurately handle financial transactions such as deposits, withdrawals, check cashing, and loan payments. Issue money orders, redeem savings bonds, and process wire transfer requests. Transfer funds between member accounts as instructed, ensuring adherence to credit union service standards. Balance cash drawer, negotiables, and daily transactions
Deliver outstanding member service by addressing inquiries, resolving issues, and assisting with financial needs. This includes, but is not limited to, opening and closing savings accounts and certificates of deposit, managing safe deposit box access, and processing check orders and stop payments. Balance cash drawer, negotiables and daily transactions
Promote and recommend credit union products and services to members
Qualification
Required
Able to communicate effectively via multiple channels (for example, in person, phone, written via email/chat, and video)
Ability to provide top notch service with every member interaction, including the ability to communicate promotions effectively
Previous sales experience and proven success in this environment
One to twelve months of similar or related experience
A high school education or GED
Ability to navigate/operate a PC in a Windows based system with ease
Preferred
Bilingual in Spanish and English is a great plus!
Benefits
Generous Paid Time Off
Health Time
Personal/Birthday Day each year - eligible after first year of employment
Bereavement Time
Tuition Reimbursement - eligible after one full year of employment
401(k) Retirement Savings Plan - eligible to participate in after one full month of employment.
Matching Contributions after 1000 hours of service, 21 years of age and six months of employment. You may begin your contribution on the first pay period of the calendar quarter after one full month of employment. Entry is quarterly.
Safe Harbor contributions. CTCU provides every eligible employee a contribution of 3% of compensation. In order to participate in the employer contributions under Safe Harbor, you must be 21 years of age, have 12 months of service and work at least 1,000 hours during that 12 months. Safe Harbor funds are 100% vested and employees who have met eligibility requirements are eligible to receive the Safe Harbor contribution by completing one hour of service. Safe Harbor entry is semi-annually.
Company
Community Trust Credit Union
Community Trust Credit Union is a dynamic platform that specializes in offering banking, insurance, loan and other financial services.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Josh Vissering
Chief Financial Officer
Recent News
2025-04-26
Company data provided by crunchbase