Henry Ford Health · 8 hours ago
ServiceNow Senior Developer | Full Time
Detroit, Michigan
Full-time
Onsite
Senior Level
7+ years expHenry Ford Health is a prominent healthcare organization seeking a ServiceNow Senior Developer who will develop solutions on the ServiceNow platform to improve efficiencies and user experience. The role involves designing, coding, testing, and maintaining applications, as well as providing guidance to less experienced teammates and supporting production systems.
BiotechnologyHealth CareHealth InsuranceMedical
Responsibilities
Works with Business Analysts/Process Owners/Requesters to gain an understanding of functional requirements and to develop technical designs and solutions
Analyzes requirements, designs, develop prototypes and works with the Business Analysts/Process Owners/Requesters to fine tune the application, and make recommendations
Participates in peer/code/design reviews to verify that quality standards and functional/technical requirements are met
Design, code, test and implement moderately complex programs; Develops appropriate programs and systems documentation according to established IT standards
Creates test scenarios and develops test plans to be used in testing the business applications in order to verify that client requirements are incorporated in to the system design
Enhances existing systems; participates in structured walkthroughs and technical reviews
Supports production systems by helping resolve problems, providing timely follow-up on problem report, optimizing performance and streamlining processes
Participates in inspections to verify 'intent of change' is carried out through the entire project
Provides support, escalation response to production problem issues/errors. Performs root cause analysis and application resolution
Provides on call second-level escalation response for client issues and application tickets
Ensures proper documentation and on-time delivery of all technical artifacts and deliverables
Keeps abreast of new Tools & Technology and functionalities across the application
Promotes teamwork and leads by example. Has a strong work ethic and demonstrated ability to prioritize, complete tasks on time, and meet deadlines
Initiates a personal training plan, continue acquiring skills and knowledge, and pursue an understanding of the organization’s business plans and strategies
Maintains highest standards of honesty and integrity. Maintains confidentiality of employee, customer and corporate information
Provides general support, administration and maintenance for the ServiceNow platform
Creates custom applications, record producers, catalog items, reports and dashboards
Monitors health, usage and overall compliance of ServiceNow and its applications
Coordinates application and platform upgrades
Qualification
Required
BS/BA in related discipline, or equivalent work experience required
Seven or more years of experience in an ITIL/ITSM work environment required
Microsoft office suite skills required
SQL experience required
At least three (3) years of experience in a Health Care environment and familiarity with HIPAA required
At least four (4) years application/system development/programming experience with at least three (3) years of ServiceNow development
Required Certification: ServiceNow Certified Application Developer or ServiceNow Certified Application Specialist Performance Analytics
Company
Henry Ford Health
*Job seekers: please be aware of fraudulent job postings and phishing scams via LinkedIn.
10001+ employees
H1B Sponsorship
Henry Ford Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (212)
2024 (156)
2023 (134)
2022 (159)
2021 (140)
2020 (153)
Funding
Current Stage
Late StageTotal Funding
$40.27MKey Investors
Mort Harris
2020-06-04Grant· $0.27M
2018-04-09Grant· $20M
2016-12-05Grant· $20M
Leadership Team
Robert Riney
President and CEO
Recent News
2025-11-07
Company data provided by crunchbase