Foresight Bank FFG · 22 hours ago
Treasury Management Implementation/Support Manager
Foresight Bank is the largest, locally owned community bank in Northern Illinois, and they are seeking a Treasury Management Implementation and Support Supervisor. This role is responsible for providing accurate processing of tasks and exceptional support for onboarding, training, and servicing Treasury Management clients.
Banking
Responsibilities
Supervise daily Treasury Management operations to ensure accurate and timely processing of implementation and support requests
Provide leadership to staff, providing professional and technical development. Conduct staff performance reviews
Ensure adequate department scheduling to meet bank needs
Perform daily treasury management operations as requests for cash management services are received via the ticketing system, phone, or email
Provide direct support to customers by responding to general and technical inquiries related to treasury management services/systems via phone or email
Provide customer training both in person and remotely for all treasury management services including but not limited to ACH processing, online wires, commercial online banking, bill pay, sweep accounts, positive pay, and remote deposit capture
Complete system setup and maintenance items for existing and new treasury management products and services
Enter pricing into subsidiary’s account analysis system per the bank’s policy or approved exception
Provide data and assist as needed with preparation of the annual electronic banking risk assessment for approval
Responsible for the annual treasury management review process including limit review for approval including ACH, wire, remote and mobile deposit; prepare, send, and track completion and return of required documents
Possess required knowledge of Regulation E and NACHA rules relating to unauthorized transactions
Provide backup to the Commercial Credit Card Services Specialist as needed
Identify educational opportunities and schedule training with staff to remain current in all departmental positions, and to remain current with all bank policies and procedures
Assist with corporate and departmental projects as assigned
Collaborate with Training and Development as well as other department leads on the development and implementation of necessary training and operational support programs as identified
Assist with corporate and departmental projects as assigned
Assist with gathering and reviewing related audit documentation, copies and reports as requested
Identify and update all associated job aids when changes in process or policy occur and communicate these changes to the team
Maintain strict confidentiality of all customer records and personal information
Perform other such duties as assigned
Maintain compliance with and adhere to all state and federal regulations and bank policies and procedures, including, but not limited to Bank Secrecy Act, FACT ACT, Community Reinvestment Act, and EEO/AA/Fair Employment Practices
Qualification
Required
HS Diploma or equivalent required
Minimum 3 years working in banking including 1 year experience with payment processing
Knowledge of Regulation E and NACHA guidelines
Self-user and promoter of electronic banking products
Preferred
Jack Henry core platform preferred
Company
Foresight Bank FFG
Foresight Bank: Built from Local Strength, United by Purpose Foresight Bank was formed by uniting six long-standing community banks—German American State Bank, Northwest Bank of Rockford, State Bank of Freeport, Lena State Bank, State Bank of Davis, and State Bank of Herscher—under one charter to better serve the people and businesses across our region.
Funding
Current Stage
Growth StageCompany data provided by crunchbase