Intellezy · 9 hours ago
Learning & Development Specialist / Desktop Application Trainer
Lawrence, MA
Part-time
Hybrid
Mid, Senior Level
3+ years expIntellezy is an award-winning change management and learning & development firm that partners with organizations across the U.S. to ensure technology investments are adopted and successfully embedded into day-to-day work. They are seeking a Senior Learning & Development Specialist / Desktop Application Trainer who will deliver expert-level training on Microsoft 365 applications and develop comprehensive learning solutions tailored to diverse corporate audiences.
E-LearningManagement ConsultingTraining
Responsibilities
Record and deliver high-quality, on-camera training videos in Intellezy’s Lawrence, MA studio
Deliver expert-level training on Microsoft 365 applications, including but not limited to:
Word, Excel, PowerPoint, Outlook
Teams, OneDrive, SharePoint
Power BI (preferred)
Design and deliver advanced ILT and vILT sessions tailored to diverse corporate audiences, from end users to power users and leadership
Serve as a trusted SME, translating complex application capabilities into practical, role-based learning experiences
Assess client training needs and recommend learning strategies aligned with business goals and technology adoption
Develop end-to-end learning solutions, including:
Course curricula and learning paths
Job aids, reference guides, and performance support tools
Assessments and reinforcement activities
Collaborate closely with instructional designers, content developers, and change management consultants
Apply adult learning principles, instructional design best practices, and accessibility standards
Stay current on product updates, new features, and industry trends, continuously evolving training content
Measure and evaluate training effectiveness and recommend improvements
Qualification
Required
Expert-level proficiency in Microsoft 365 (required)
Ability to teach advanced features, integrations, collaboration scenarios, and real-world workflows
3+ years of hands-on corporate software training experience, specifically with desktop or enterprise applications
Demonstrated experience delivering training as a primary instructor, not just co-facilitator or content contributor
Strong instructional design foundation and applied knowledge of adult learning theory
Exceptional facilitation, presentation, and communication skills
Proven ability to simplify complex technical concepts for non-technical audiences
Strong writing skills for instructional materials and documentation
Bachelor's degree in a related field or equivalent professional experience
Strong on-camera presence with a professional, approachable demeanor
Must provide own wardrobe based on provided guidelines and arrive camera-ready
Learning professional and/or instructional designer: 3 years (Required)
Corporate training delivery: 3 years (Required)
expert level expertise in Microsoft 365 applications: 3 years (Required)
on-camera or video training: 2 years (Required)
Ability to Commute: Lawrence, MA 01843 (Required)
Preferred
Expert or advanced proficiency in one or more of the following platforms: Adobe Creative Cloud (e.g., Acrobat, Photoshop, InDesign), Google Workspace, Power BI (reporting, dashboards, data visualization), AI, ChatGPT, Microsoft Copilot, Google Gemini
Microsoft, Adobe, or Google certifications
Prior experience supporting enterprise-wide technology rollouts or change initiatives
Professional on-camera or video-based training experience
Experience training both in-person and virtually at scale
Ability to Maintain high energy and natural tone throughout the recording session
Bachelor's (Preferred)
Certification in Microsoft or related desktop application (Preferred)
Company
Intellezy
Intellezy engages in change management consulting, learning and training services.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Andrew Wight
Co-founder / CEO
Recent News
2025-08-13
2024-12-05
2024-12-05
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