Abound Health · 1 day ago
Team Support Specialist - Boone / Wilkes
Boone, NC
Full-time
Onsite
Entry Level
2+ years expAbound Health is seeking a Team Support Specialist/Office Manager to support their Boone and Wilkes offices in NC. In this essential role, you will ensure smooth daily operations of the office while providing key administrative and compliance support to clinical teams and clients.
Health CareNon ProfitSoftware
Responsibilities
Clinical & Administrative Support
Assist Qualified Professionals (QPs) with SAR submissions, progress summaries, MAR follow-ups, and record audits
Monitor and maintain accurate DSP and client records in compliance with Medicaid and agency regulations
Track missing DSP notes and timesheets; communicate with DSPs to resolve issues
Assist with DSP training schedules, certifications, and onboarding processes
Submit and track DSP status changes and troubleshoot OnTarget and LMS system issues
Provide local recruitment and onboarding support
Maintain a professional and welcoming office environment
Coordinate facility maintenance, vendor relationships, supplies, and equipment
Manage inbound communications and assist visitors
Organize staff, caregiver, and client events and create monthly calendars (Day Program, if applicable)
Conduct emergency drills, inspections, and maintain required documentation (e.g., Hazard Communication Binder)
Support CPR/First Aid trainings and internal quality follow-ups
Attend staff huddles and provide feedback to the clinical team
Qualification
Required
High School Diploma or GED required
At least 2 years of administrative, office management, or related experience
Strong communication, organization, and interpersonal skills
Proficiency in office software and comfort with database systems (e.g., OnTarget)
Ability to multitask in a fast-paced, team-oriented environment
Must be 18+, have a valid driver's license, and pass background checks
Preferred
Experience in behavioral health preferred but not required
Benefits
Medical
Dental
Life insurance
401(k)
Paid trainings
Certifications
Flexible schedules
Bonus opportunities
Company
Abound Health
Abound Health is a healthcare technology software developer dedicated to streamlining a company's entire administrative tasks.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$140M2024-05-03Debt Financing· $140M
Leadership Team
Tim Nguyen
Chief Technology Officer
Tisha Jackson
Chief Operating Officer
Company data provided by crunchbase