DEFTEC Corporation · 15 hours ago
CIS Technician
Norfolk,VA,US
Full-time
Onsite
Mid Level
3+ years expDEFTEC Corporation delivers mission critical solutions through skillfully delivered services and innovative products. The CIS Technician (Operations & Exercises) provides specialized technical support for NATO exercises and ad-hoc events, focusing on planning, deployment, and maintenance of CIS equipment.
AerospaceDelivery
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Supports Local Technical Support teams in build-up, deployment and tear-down activities related to exercises
Assists in planning support of local exercise requirements
Assists in maintaining CSU Norfolk annual exercise calendar and exercise support planning documents
Assists in site surveys and collecting lessons identified
Assists logisticians by receiving and storing CIS equipment and controlling access to it
Coordinates all CIS requirements in relation to set up, deployment and tear-down activities related to events and conferences
Works with CSU change coordinators and local technical teams to assess customer requirements and provide response to customer requests for support
Assists in maintaining overview of ad-hoc event support activity and effort throughout the year
Qualification
Required
The candidate must have a currently active NATO SECRET security clearance
Minimum 3 years' experience working in an ICT CIS environment
Minimum 3 years' experience supporting IT users, desktop hardware and software
Minimum 3 years' experience working in an IT administration role
Minimum 3 years' experience supporting NATO exercises as IT staff
Experience providing hands-on technical assistance across a diverse range of CIS equipment including but not limited to workstations, laptops, scanners, printers and VTC equipment
Background and experience in NATO static and deployable CIS equipment and networks
Working knowledge of policy, procedures, and organization of NATO CIS
Working knowledge of ITIL processes and procedures (incident, change, configuration and asset management)
Working knowledge of ITSM ticketing tools (BMC Remedy)
Working knowledge of Active Directory
Working knowledge of SharePoint would be advantageous
Working knowledge of current operating systems and office automation software
A thorough knowledge of English, both written and spoken, is essential
Benefits
Medical
Dental
Vision
Holiday
Paid time off
Life insurance
Short/long-term disability
Educational reimbursement
401k contributions dollar for dollar up to 3% of the employee's income and an additional $0.50 for every dollar between 4-5% of the employee's income
Company
DEFTEC Corporation
DEFTEC supports complex customer environments with mission critical products and services by rendering invaluable Depth, Experience, and Focus.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Linda Harris
Chief Executive Officer
Barbara Reeder
Retired
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