Vivo Infusion® · 14 hours ago
Business Supervisor - Plymouth, MN
Plymouth, MN
Full-time
Onsite
Mid, Senior Level
$62K/yr - $73K/yr
1+ years expVivo Infusion is a national company focused on providing high-quality patient care in a comfortable setting. They are seeking a Business Supervisor to lead the Front Desk/Business Team and oversee the Revenue Cycle Management process for their clinic, ensuring efficient operations and excellent customer service.
Health CareHospitalTherapeuticsWellness
Responsibilities
Supervision and Leadership of Front Desk/Business Team
Supervision of the Revenue Cycle Management process for the Clinic
Receives and screens visitors and telephone calls. Provides general information in person and on the telephone
Verifies patient demographic information including insurance verification prior to the patient visit for all pre-scheduled patients. Performs data entry of patient demographic information
Registers all patients at each visit utilizing established policies for the capture of complete and up-to-date patient and insurance information Receives and documents patient responsible payments including co-payments, past balance payments, and other patient-responsible charges
Schedules patients for physician visit. Maintains and updates appointment calendars
Processes all referral requests by physicians and patients within a timely manner and according to clinic procedure
Coordinates faxes, files and office information
Processes and maintains medical records in accordance with records protocols
Check out each patient via established policies, including charge entry for current visit if appropriate, scheduling of future appointments, facilitation of referrals and other orders
Performs other duties as assigned
Assist with proper handling and storage of hazardous materials
Maintain confidentiality of all company and patient records. Adhere to HIPPA
Communicates schedule changes to the team and assists with rescheduling patients
Manages incoming mail and deliveries
Qualification
Required
High School Diploma or equivalent (GED) is required
1-3 years of Supervisory experience required
1-3 years of Revenue Cycle management experience required
2-4 years of customer service experience required
Ability to interact with personnel of all levels within the organization and work within a multi-disciplinary team environment
Interpersonal skills, customer orientation and an outgoing and pleasant demeanor
Prior experience and demonstrated competence with Revenue Cycle Management systems
Highly effective verbal, written and interpersonal communication skills to communicate effectively with all staff, patients, visitors, and Providers
Preferred
Bachelors Degree preferred
Benefits
Medical, Dental, Life, Vision
Option for HSA w/ Employer Contribution
401K with Match up to 4%
PTO: Accrual 4+ weeks/YR, buy-back program (get paid for unused PTO), and PTO donation program to allow Vivo team members to donate to others in need
Wellness Reimbursement Program - $360 Annually
Employee Referral Bonus - Uncapped bonus potential
Tuition Assistance Program
Employee Assistance Program (Employer-provided)
Short & long-term disability (Employer-provided)
Life Insurance (Employer-provided)
Company
Vivo Infusion®
Vivo Infusion® is a leading provider of accessible, affordable, and safe community-based infusion and injection care for patients suffering from compromised immune systems, infectious diseases, and other medical conditions.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Stephan S. Rodgers
Chief Executive Officer
Recent News
Home Health Care News
2025-01-10
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