Pacific Life · 9 hours ago
Sr. DevOps Engineer
Charlotte Metro
Full-time
Onsite
Senior Level, Lead/Staff
$134K/yr - $164K/yr
8+ years expPacific Life is a company dedicated to providing for loved ones and ensuring rewarding retirements for their policyholders. They are seeking a Sr. DevOps Engineer to enhance software delivery pipelines, ensure system reliability, and improve overall service quality while leading a team of DevOps engineers in a collaborative environment.
FinanceFinancial ServicesInsurance
Responsibilities
Define and implement the DevSecOps strategy, best practices, and standards for the organization
Design and implement robust CI/CD pipelines to automate software deployment, testing, and monitoring
Manage infrastructure as code using tools like Terraform or Ansible to ensure scalability, reliability, and consistency of infrastructure components
Implement monitoring and alerting solutions to proactively identify and resolve performance issues, security vulnerabilities, and system outages
Collaborate with security teams to enforce security best practices and ensure compliance with industry regulations and standards
Implement and maintain ITIL best practices to improve service delivery, incident management, problem resolution, change management, and configuration management processes
Foster collaboration between development, operations and enterprise teams, promoting a culture of shared responsibility and continuous improvement
Diagnose and resolve issues in lower environments as well as production issues, implementing incident response procedures, and contributing to root cause analysis
Maintain clear and comprehensive documentation of DevOps processes, standards, and procedures
Continuously evaluate and improve service delivery, identifying areas for optimization and efficiency gains
Manage relationships with DevOps-related vendors and third-party service providers
Qualification
Required
Bachelor's degree in Science, Technology, Engineering or Mathematics (STEM) and a minimum of 8+ years of experience in a DevOps Engineering role
Experience with Mulesoft
Experience with automated software build, test, and deployment
Experience with agile (e.g. SAFe Agile) and DevOps concepts & methodologies
Experience with AI/MLOps infrastructure enablement
Strong Expertise with networking, port & server configurations, AWS tagging, and scaling
Service Management experience (i.e. Incident, Release)
Strong expertise in CI/CD pipelines, automation, Terraform, Python, and IaC
Strong expertise in AWS environments
Proficiency with DevOps tools (e.g. Docker, Kubernetes, Jenkins, Git, and Ansible)
Advanced knowledge of ADO, JIRA, and a CI/CD framework
Excellent problem-solving and troubleshooting skills
Experience with cloud platforms (e.g., AWS, Azure, GCP)
Experience with monitoring/observability platforms (e.g. Grafana, Splunk)
Serve as an escalation point for tier 1 & 2 for complex support issues
Works independently, receives minimal guidance
Acts as a resource for colleagues with less experience
Strong communication and leadership abilities
May lead functional teams or projects
Preferred
Relevant certifications (e.g., AWS Certified DevOps Engineer, Certified Kubernetes Administrator) are a plus
Proven experience, leading and influencing technical teams comprised of PL employees and contractors
Knowledge of ITIL framework primarily in Service Transition and Service Operations
You embrace the ambiguity and complexity associated with participating in a new business and new team structure
Experience in the workforce (group) benefits and/or insurance and/or financial industries
Benefits
Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents
Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off
Paid Parental Leave as well as an Adoption Assistance Program
Competitive 401k savings plan with company match and an additional contribution regardless of participation
Company
Pacific Life
Pacific Life Insurance is an insurance company that provides life insurance products, annuities, and mutual funds.
1001-5000 employees
H1B Sponsorship
Pacific Life has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (14)
2024 (9)
2023 (16)
2022 (19)
2021 (14)
2020 (17)
Funding
Current Stage
Late StageTotal Funding
$1.44B2025-09-03Debt Financing· $750M
2025-06-18Debt Financing· $688.57M
Leadership Team
Howard Hirakawa
Senior Vice President, Fund Advisor Operations
Joe Krum
Senior Vice President & Managing Director, Global Institutional Investment Group
Recent News
Private Capital Journal
2025-12-05
Company data provided by crunchbase