Colorado Springs Utilities · 22 hours ago
Senior Business Systems Analyst
Colorado Springs, CO
Full-time
Onsite
Senior Level
$101K/yr - $126K/yrColorado Springs Utilities is seeking a Senior Business Systems Analyst to join their Vendor Management and Intake team. The role involves providing technology solution consultative support by aligning user needs with available technology solutions, conducting outreach to stakeholders, and analyzing technology upgrade requests.
Utilities
No H1B
Responsibilities
Receiving and evaluating IT requests using ServiceNow and AgilePlace to include assessing request details, clarifying requirements and levels of effort, creating written assessments, and ensuring proper documentation in intake systems
Conducting outreach to stakeholders and gathering and documenting business cases and high-level requirements
Partnering with Architects, Procurement, Cyber, and other teams to provide technology consulting services, align technology solutions with business needs and strategy, and facilitate strategic decision-making regarding technology utilization
Utilize and act as a subject matter expert on our Enterprise Architecture tool, which is used to capture enterprise applications, business capabilities, etc
Analyzing technology upgrade requests, reviewing existing documentation, and engaging technical and procurement resources
Coordinating with supervisors and IT teams to ensure timely execution of approved requests and projects
Communicating and documenting status, decisions, and next steps to requestors and stakeholders via email, Teams, and ServiceNow while ensuring all parties are informed throughout the process
Qualification
Required
Experience working in an IT capacity or environment (e.g., information systems, architecture, technology support)
Experience with technology requirements gathering
Experience with technical writing
Ability to become proficient in enterprise architecture web platforms
Ability to assess technology solution capabilities
Benefits
Vacation – Start with 13 days annually, increasing to 24 days with tenure
Personal Leave –3 days per year
Paid Holidays –12 paid holidays per year
Sick Leave – 12 days per year for personal or family health needs
Vacation Buy – Option to purchase up to 40 additional hours annually
Medical Plans: Three comprehensive options, including a $0 premium High-Deductible Health Plan (HDHP) with Health Savings Account (HSA) eligibility
Zero Health: Access to hundreds of medical services at no cost
Dental & Vision: Two dental plans and one vision plan
Family Building-Benefits: Support for fertility, preservation, adoption, and surrogacy
Wellness Program: A voluntary program that rewards you for prioritizing self-care! If you're enrolled in a our medical plan, you and your spouse can earn up to $600 in HRA or HSA contributions by completing healthy activities
Flexible Spending Accounts (FSA): Pre-tax contributions for healthcare and dependent care expenses
Health Savings Account (HSA): Available with HDHP
Pension Plan: Colorado PERA provides retirement benefits and peace of mind
Supplemental Retirement Plans: PERAPlus 401(k), MissionSquare Roth IRA, and 457 plans
Disability Coverage: Short-Term and Long-Term Disability insurance available
Life Insurance: Employer-paid coverage with optional supplemental plans
Long-Term Care Insurance: Available for purchase to support extended care needs
Employee Assistance Program (EAP): Confidential support for mental health, stress, legal, financial, and work-life balance
Tuition Reimbursement: Up to $5,250 annually to support continued education
Public Service Loan Forgiveness: As a qualifying employer, your student loan payments may be eligible for loan forgiveness
Company
Colorado Springs Utilities
Colorado Springs Utilities provides a silent foundation for the community.
Founded in 1910
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
T
Tristan Gearhart
Chief Planning and Financial Officer
Recent News
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