ImpactLife · 9 hours ago
Director, Operations Logistics & Data Analytics
ImpactLife is a community-focused organization dedicated to saving lives through blood donation and distribution. The Director, Operations Logistics & Data Analytics will lead a team to enhance operational efficiency and data-driven decision-making within the organization.
CharityCommunitiesHealth CareMedicalNon ProfitSocial
Responsibilities
Oversight of direct and indirect team responsible for scheduling and logistics within Donor Outreach and Collections. Director and the team should be willing to challenge the status quo to determine the most optimal and efficient way to schedule both human and capital resources across the four-state operating area to maximize collections. This includes scheduling of both fixed donor center and mobile collection operations
Uses strong understanding of cost structure to help guide decision-making on how to utilize existing resources in the most efficient way. Makes recommendations on resources to ensure our human and capital resources match demand
Helps to analyze staffing metrics and trends and set targets in conjunction with operational leadership
Helps to identify process improvement opportunities and uses standard PI techniques to build collaboration around the process changes needed. Makes sure that metrics related to the initiative are agreed-upon and monitored prior to the change, during the change and after the change to ensure desired outcome
Strong focus on data-driven decision making. Makes recommendations based on a balanced data approach – financial, donor/community satisfaction, safety and employee engagement
The Director must maintain strong skills using various technology tools. Must be able to gather and connect data points to develop output that is user friendly and drives decision making. Must be able to explain the output of data to others in various roles within the organization
Develop and launch a focused and consistent approach of predictive analytics to better forecast the coming weeks and months of operations
Strong knowledge of available data points with the ability to pare it down to the most critical few. Ensure scorecards for various functions are focused on the right metrics and aligned with organizational targets
Works collaboratively with internal stakeholders to fully understand data sources to gather information and ensure optimal system collaboration and functionality
Works collaboratively with external national organizations to maximize the use of data available from their databases for organizational decision making and benchmarking against other blood centers
Responsible for data support for the annual budget process to set weekly registration goals as well as other key assumptions. Works closely with Donor Outreach and Collections leadership to ensure an efficient and timely process
Qualification
Required
Bachelor's degree required
Minimum of five (5) years of leadership experience required
Demonstrated skills in written and verbal communications, effectively communicating to individuals and groups from all segments of the public, and with all employees of the organization
Pre-employment background check and drug screen are required
Preferred
Master's degree preferred
Working experience in logistics and/or scheduling, preferred
Supply Chain, Logistics, and/or Operations experience are required, blood center experience is helpful
Benefits
Generous paid time off that begins to accrue on your first day of employment.
Medical, Dental, and Vision insurance plans
Free Life Insurance
401K with employer match
Health Savings Account/Flexible Spending Account
Supplemental Insurance including Critical Illness, Accident, and Hospital Indemnity
Doctor on Demand
Employee Referral Bonus Program
Tobacco Cessation Reimbursement
Health Club Reimbursements
Employee Savings Programs for discounts on various goods and services
Company
ImpactLife
ImpactLife is a nonprofit organization that helps to save lives and enhances patient care by delivering blood supply.
Funding
Current Stage
Late StageLeadership Team
Recent News
2025-10-14
2025-08-17
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