Needham Bank · 1 day ago
Branch Manager
Boston, MA
Part-time
Onsite
Senior Level
$75K/yr - $105K/yr
5+ years expNeedham Bank is launching a new location at The Prudential Center in Boston and is seeking a passionate leader to oversee branch performance. The Branch Manager will focus on business development, relationship management, and fostering a high-performing team culture while ensuring customer satisfaction and community engagement.
BankingCommunitiesFinancial Services
Responsibilities
Primary focus on business development and relationship building through promotion of NB products and services to customers and prospects in the community
Identify and facilitate lending opportunities with new and existing customers, consumer and business
Develop strong relationships with existing customers; establish and maintain a network of contacts in market area to find prospect leads and generate referrals
Actively involved in coaching and development of branch staff to ensure consistent, measurable results
Conduct performance evaluations, recommend salary/bonus adjustments; counsel/discipline employees when needed; coordinate branch staff training when needed
Represent the bank at community functions to and develop new business, both during and after bank hours
Assist in facilitating meetings between clients or prospects and appropriate bank personnel
Demonstrate best-in-class customer experience and ensure the same of branch team through consistent and effective coaching/development of branch staff
Ensure all branch employees adhere to the standard of owning all inquiries and replying with 24 hours
Manage and execute the process of assisting customers with issues and/or questions relating to their accounts
Ensure branch safety and soundness through adherence to audit, regulatory and procedural guidelines
Maintain an environment that fosters teamwork
Manage and support the professional development of all Branch Team members
Perform additional duties as requested, needed or assigned
Qualification
Required
Highly motivated and experienced manager
Fluent in written and verbal English communication skills
Demonstrate and promote high ethical standards and behaviors
Participation in community organizations and events both during and outside of business hours
Ability to build strong relationships across the organization and in the community
Exceed customer service expectations
Adapt to change
Proven track record with sales and new business development
Must have reliable transportation; must be flexible and able to adapt to new job locations and re-assignments
Ability to work a flexible schedule based on the hours of operation of the Bank, including Saturday mornings
Ability to adhere to Needham Bank's Core Values (Focus on Customer Relationship, Embrace Change, Work as a Team, Be an Asset to Your Community, Always Learn, and Do the Right Thing)
Bachelor's degree highly desired or equivalent experience/combined education required (banking industry experience highly preferred)
5 plus years' experience as a successful branch manager
5 plus years of management and/or leadership experience
Extensive background in bank operating policies and procedures, banking regulations (state and federal)
Proficient in Microsoft Office
Benefits
Fully paid medical and dental insurance
HRA
401(k) plan with an 8% bank match
Paid time off (PTO)
Paid holidays
A bonus program
Flexible spending accounts
Vision service plan
Group term life insurance
Short and long term disability insurance
Tuition reimbursement
Employee Assistance Program
Company
Needham Bank
Needham Bank is a community bank based in the greater Boston area.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Joseph Campanelli
President and CEO
Brad Buckley
Senior Vice President
Recent News
2025-12-19
NH Business Review
2025-12-06
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