Vallen USA · 6 hours ago
Service Technician
East Peoria, IL
Full-time
Onsite
Entry Level
$32/hr - $34/hr
1+ years expVallen USA is an industry leader in delivering flexible supply chain solutions. They are seeking a Service Technician to assist with onsite fastening projects and provide technical support for torque tools and equipment.
Business DevelopmentInformation ServicesMarketing
Responsibilities
Joint and application evaluation to determine the best torque tool needs for per customer standards
Maintaining tool reporting per customer standards
Programming of DC torque tool for applications to obtain the best Cmk/Cpk
Program and integration of torque tooling to function with PINpoint software. Ensuring tools connect to Pinpoint via Ethernet at each station. Validating communication of tool with system as required in the assembly process
Response to daily line calls
Assist with day-to-day tasks within the quality department regarding torque tool performance as needed
Fastening Specialist will fully support customer personnel in:
Tool not working or responding
Event codes on controller
Programming assistance
Low/High torques
Troubleshooting applications
Data collection from power focus and power mac controllers and provide an analysis of the findings to solve torque related issues when they occur (see results scan example below)
Assist customer in the installation on plant expensed new equipment
Provide initial programming for new equipment and check out tool readiness prior to installation
Qualification
Required
High school diploma or equivalent
Excellent customer service
Computer skills and aptitude to learn the various Enterprise Resource Planning (ERP) and Inventory Management applications
Mathematical aptitude for basic calculations
Self-starter with the ability to work independently
Strong attention to detail and accuracy
Demonstrated strong attention to detail, organizational and execution skills
Strong proficiency with Excel and all MS-Office products
Strong verbal and written communication skills
Preferred
Bachelor's degree in a related field (e.g., Business, Finance, etc.)
1+ years of experience in the field of Procurement
CPM certification
Benefits
Medical, Dental, and Vision Insurance
Medical, Dental, and Vision Insurance for Single, Employee + Spouse or Children, and Family Coverage
401(k) with discretionary company match of $0.50 on the $1.00 up to 6% of pay (U.S. positions only)
Employer-paid Basic Life Insurance for Employee, Spouse, and Dependents
Employer-paid Short-Term and Long-Term Disability Benefits and Parental Leave (and any leave required under federal, state, and local laws)
Health Care and Dependent Care Flexible Spending Accounts
Paid Time Off (Vacation and Sick Days): 80–160 hours of vacation time based on seniority, accrued monthly and prorated from date of hire. 40–56 hours of sick time per year based on seniority and advanced upon hire.
Paid Time Off (Holidays): 8 scheduled holidays plus 2 floating holidays
Employee Assistance Program
Employee Resource Groups for networking and team building
Tuition Reimbursement Program
Employee Referral Program
Safety shoe and safety glasses reimbursement (based on position)
Employee discounts through BenefitHub
Advancement opportunities
Company
Vallen USA
Vallen is a leading provider of indirect industrial supplies—all those materials that are not part of the products our customers manufacture.
1001-5000 employees
H1B Sponsorship
Vallen USA has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (3)
2022 (1)
2021 (5)
2020 (3)
Funding
Current Stage
Late StageLeadership Team
Chuck Delph
Chief Executive Officer
Kevin Pugh
President of Vallen U.S.
Recent News
2025-03-04
2024-04-11
Company data provided by crunchbase