Loan Servicing Oversight Manager - Hybrid - Lincoln, NE jobs in United States
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Optum · 9 hours ago

Loan Servicing Oversight Manager - Hybrid - Lincoln, NE

positionLincoln, NE
timeFull-time
remoteHybrid
seniorityMid Level
money$113K/yr - $193K/yr
date3+ years exp

Optum is a Nebraska-based financial technology company that is an established leader in the markets it serves. The Loan Servicing Oversight Manager is responsible for managing and monitoring third-party vendors that provide loan servicing functions, ensuring compliance with regulatory requirements and driving performance across vendor relationships.

EducationHealth CareMedicalPharmaceutical
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H1B Sponsor Likelynote

Responsibilities

Serve as the primary point of contact for all loan servicing third-party vendors
Monitor vendor performance against service-level agreements (SLAs) and key performance indicators (KPIs)
Conduct regular business reviews and audits to ensure compliance with contractual and regulatory standards
Partner with Compliance and Risk teams to identify and mitigate operational and reputation risks
Analyze vendor processes and recommend improvements to enhance efficiency and customer experience
Collaborate with internal stakeholders to resolve escalated issues and implement corrective actions
Maintain accurate records of vendor performance, compliance findings, and remediation plans
Prepare and present reports to senior leadership on vendor performance and risk status
Foster solid partnerships with vendors to ensure alignment with organizational goals

Qualification

Loan servicing experienceVendor managementContract managementAnalytical skillsSLA/KPI monitoringRelationship managementRegulatory compliance experienceCommunication skillsAttention to detailProblem-solving skills

Required

3+ years of experience in loan servicing, vendor management, or financial services operations
Proven solid understanding of loan servicing processes
Proven excellent analytical and problem-solving skills
Experience with contract management and SLA/KPI monitoring
Demonstrated high attention to detail and ability to manage multiple priorities
Proven solid communication and relationship management skills
Experience working in a highly regulated industry

Benefits

Comprehensive benefits package
Incentive and recognition programs
Equity stock purchase
401k contribution

Company

Optum

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Optum is a healthcare company that provides pharmacy services, health care operations, and population health management. It is a sub-organization of UnitedHealth Group.
dateFounded in 2011
location
Eden Prairie, Minnesota, USA
people-size10001+ employees
web-link
https://www.optum.com/

H1B Sponsorship

Optum has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (648)
2024 (559)
2023 (620)
2022 (851)
2021 (593)
2020 (438)

Funding

Current Stage
Late Stage

Leadership Team

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Daniel Castillo
Chief Executive Officer, Optum Care Delivery
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J
Jay Green
Chief Financial Officer
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Recent News

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2025-11-07
Company data provided by crunchbase