Customer Service Representative / Legal Assistant - Bilingual (Spanish/English) jobs in United States
cer-icon
Apply on Employer Site
company-logo

US based Law Firm · 23 hours ago

Customer Service Representative / Legal Assistant - Bilingual (Spanish/English)

Johnson Mark LLC is Utah’s premier debt-collection law firm, representing major banks and financial institutions in collecting debt accounts. The Customer Service Representative / Legal Assistant role is essential for fielding incoming calls, assisting consumers with payment plans, and managing case workflows.

Law EnforcementLegal

Responsibilities

Fielding incoming phone calls to answer questions and help consumers set up payment plans
Outbound call campaigns to consumers
Following up on payment plans
Review and update case and workflow queues
Other responsibilities based on company needs

Qualification

Bilingual (Spanish/English)Customer ServiceHumilityCreative IntelligenceDrive

Required

Fielding incoming phone calls to answer questions and help consumers set up payment plans
Outbound call campaigns to consumers
Following up on payment plans
Review and update case and workflow queues
Other responsibilities based on company needs
Pass criminal-background checks, drug tests, and US employment-eligibility checks (I-9)

Preferred

High school or equivalent
Customer Service/Call Center: 1 year
Spanish Speaking

Benefits

401(k)
Dental insurance
Health insurance
Paid time off

Company

US based Law Firm

twittertwitter
company-logo
This is a US Based law firm. This is a US Based law firm. This is a US Based law firm. This is a US Based law firm. This is a US Based law firm.

Funding

Current Stage
Growth Stage
Company data provided by crunchbase