Six Flags Entertainment Corporation · 1 day ago
IS Support Tech
Corfu, NY
Full-time
Onsite
New Grad, Entry LevelSix Flags Entertainment Corporation is seeking an IS Support Tech to provide first-line technical support for park technology systems. The role involves troubleshooting hardware, software, and network issues to ensure smooth park operations and enhance guest experiences.
Entertainment
Responsibilities
Provide technical assistance and troubleshooting for park staff with hardware, software, and network issues
Install, configure, and maintain computers, printers, phones, and POS systems across the park
Support and monitor park Wi-Fi and wired network infrastructure
Set up and maintain employee time clocks, access systems, and radios
Assist with software updates, system patches, and preventative maintenance
Document and track support requests using ServiceNow or a similar ticketing system
Ensure all IT equipment is inventoried, properly labeled, and maintained
Work with vendors or the corporate IT team when escalations are required
Provide on-call support for critical systems during park operating hours
Maintain a clean, organized, and secure IT workspace
Qualification
Required
High school diploma or GED required; some college in Information Technology preferred
Experience with Windows operating systems, networking, or hardware troubleshooting
Ability to lift up to 50 lbs and work both indoors and outdoors in varying weather conditions
Availability to work weekends, holidays, and flexible hours during the park season
Must be at least 18 years of age
Strong problem-solving and communication skills
Basic understanding of network setups (IP addressing, routers, switches)
Organized, detail-oriented, and able to handle multiple tasks simultaneously
Preferred
Customer service or help desk experience preferred
Familiarity with POS systems and ticketing hardware a plus
Company
Six Flags Entertainment Corporation
Six Flags Entertainment Corporation (NYSE: FUN) is North America’s largest regional amusement-resort operator with 26 amusement parks, 15 water parks and 9 resort properties across 16 states in the U.S., Canada and Mexico.
10001+ employees
Funding
Current Stage
Late StageCompany data provided by crunchbase