RHA Health Services, LLC · 22 hours ago
Regional Learning Manager
Nashville, TN
Full-time
Onsite
Mid, Senior Level
3+ years expRHA Health Services is dedicated to supporting individuals with intellectual and developmental disabilities, mental health, and substance use needs. The Regional Learning Manager will lead the strategy and execution of learning programs to ensure compliance and performance improvement across the region, while also providing coaching and development for local trainers.
Health Care
Responsibilities
Serve as the regional leader for all learning and development activities, ensuring consistency, compliance, and alignment with corporate standards
Lead implementation of training programs including New Employee Orientation, annual refresher, technical/functional, competency-based, and soft skills training
Ensure full compliance with state, federal, and accreditation training requirements; maintain audit-ready records and reports
Monitor and analyze regional training metrics (completion rates, compliance, evaluation results) to drive continuous improvement
Partner with the Regional Learning Director to ensure all training programs align with strategic organizational goals
Deliver and support enterprise-wide leadership development programs and other professional development series
Model effective facilitation and adult learning practices while coaching local trainers to strengthen delivery quality and engagement
Conduct field visits to evaluate program effectiveness and ensure transfer of learning to practice
Facilitate instructor-led and blended learning sessions for diverse audiences, including frontline, clinical, and leadership teams
Obtains and maintains all certifications required to deliver enterprise-wide training programs, which may include (based on assignment/role): Certified CPR/First Aid Instructor (AHA, ARC, or approved equivalent), Certified Wheelchair Securement Instructor, Certified Let’s Drive / Defensive Driving Instructor, Certified Instructor for the company’s approved Intervention & Prevention curriculum for supporting individuals within IDD and Behavioral Health service lines, Any additional state-specific or role-specific instructor credentials required by licensing or regulatory bodies
Prepares and delivers required training sessions ensuring all required training courses are delivered accurately, consistently, and in accordance with curriculum guidance, adult learning principles, and company standards
Ensures fidelity to curriculum demonstrating mastery of required content and delivers instruction in a manner that reinforces safety, reduces organizational risk, and promotes high-quality support for employees and individuals served
Supports training compliance and scheduling through coordinating training sessions to ensure employees complete mandated courses within required timeframes. Assists with tracking attendance and documenting employee completion as needed
Coaches, observes, and provides feedback to trainers and employees during and after trainings by providing coaching, observing skill demonstrations, and offering corrective guidance to ensure proper application of trained skills (e.g., physical intervention techniques, CPR practices, wheelchair securement procedures)
Ensures all training materials, equipment, safety tools, and documentation are prepared and updated prior to delivering sessions
Provide guidance, mentorship, and performance oversight to local unit trainers and training coordinators within the region
Ensure local training teams are supported with accurate content, updated materials, and consistent delivery standards
Coordinate schedules, logistics, and materials for all regional learning initiatives
Review and refresh regional training materials to ensure accuracy, compliance, and alignment with current policy and best practice
Identify local training needs and collaborate with the Regional Learning Director to create supplemental resources or microlearning modules
Leverage LMS reporting and technology tools to deliver, track, and analyze learning activities
Ensure consistent implementation of organizational learning campaigns and system rollouts
Track knowledge transfer and evaluate training effectiveness through observation, feedback, and performance metrics
Partner with Quality, Compliance, and Operations teams to ensure training directly supports service outcomes and regulatory readiness
Recommend enhancements to delivery methods, technology, or curriculum based on learner and operational feedback
Other duties as assigned
May directly supervise regional learning staff depending on region size and structure
Qualification
Required
Bachelor's degree in Human Services, Education, Organizational Development, or a related field preferred
3+ years' experience in training leadership, adult learning, or organizational development within healthcare, human services, or other regulated environments
Demonstrated experience managing large-scale training initiatives across multiple locations
Proven expertise in adult learning principles, facilitation, and training evaluation. Ability to engage with diverse audiences and adapt facilitation styles accordingly
Proficiency with Microsoft Office and basic use of LMS platforms. Proficiency in Learning Management Systems (Workday Learning preferred) and eLearning design tools
Excellent communication, presentation, and interpersonal skills with the ability to influence and engage diverse teams
Strong organizational and project management skills
Valid driver's license and ability to travel frequently with short notice
Preferred
Bilingual skills a plus
Benefits
Payactiv: early access to the money you’ve earned from hours you’ve already worked, before payday!
Employee perks and discount program: to help you save money!
Paid Time Off (full-time employees only)
Health/Insurance (full-time employees only)
401(k) retirement savings program
Wellbeing Programs: Physical, Emotional and Financial
Chronic Disease management programs for hypertension and diabetes (for qualifying employees)
Training: Free CPR, first aid, and job-specific training opportunities
Company
RHA Health Services, LLC
At RHA Health Services, the people we serve and support are at the very center of everything we do.
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2019-08-05Acquired
Leadership Team
Jeanne Duncan
Chief Executive Officer
Sandy Feutz
Chief Operating Officer
Recent News
2025-03-01
Company data provided by crunchbase