Capital Blue Cross · 9 hours ago
Senior Director, Business Engineering
Harrisburg, PA
Full-time
Hybrid
Mid, Senior Level
5+ years expCapital Blue Cross is committed to improving the health and well-being of its members and communities. The Sr. Director, Business Engineering leads cross-functional teams to drive strategic alignment and operational excellence while modernizing business processes and optimizing technical solutions.
ConsultingHealth CareHealth InsuranceProfessional Services
Responsibilities
Provide strategic direction and oversight to teams focused on analysis, development and configuration, while ensuring alignment with organizational priorities
Lead departmental and cross-functional corporate initiatives to optimize business processes, systems, and solutions. Serve as project sponsor/owner, as appropriate, and engage teams/staff for implementation and ongoing support
Drive transformation from waterfall to agile methodologies, building agile capabilities and fostering a culture of continuous improvement
Oversee modernization efforts, eliminating technical configuration debt and implementing best practices for configuration management
Provide oversight for vendor relationships, negotiations, and contract oversight
Champion automation and AI adoption to enhance operational efficiency and business outcomes
Build strong relationships with business stakeholders and technical leaders to drive innovation and consensus
Mentor and develop team leaders and staff, fostering accountability and professional growth
Manage budgets, resources, and performance metrics for all sub teams
Ensure effective communication and collaboration between sub teams and executive leadership
Stay abreast of industry trends, regulatory changes, and emerging technologies
Qualification
Required
Minimum 5 years of leadership experience, including managing multiple teams or large-scale initiatives
Minimum 7 years' experience leading transformation from waterfall to agile methodologies
Experience implementing agile methodologies and managing transformation initiatives
Experience implementing automation and leveraging AI technologies
Experience with Quality Assurance and Testing
Experience with technical modernization, configuration management, automation, and AI
Bachelor's degree in Business, Engineering, MIS, or related field required
11 years relevant experience in lieu of degree
Demonstrated ability to lead large, multi-disciplinary teams and drive organizational change
Ability to facilitate cross-functional collaboration and influence stakeholders
Expertise in optimizing technical and configuration processes, including modernization and debt elimination
Comprehensive understanding of business engineering principles, systems development life cycles, and process improvement methodologies
Knowledge of healthcare industry operations and regulatory requirements
Familiarity with agile frameworks, automation tools, and AI applications
Preferred
Experience in healthcare, insurance, or related industries preferred
Experience with core operational and care management platforms (specifically Facets, NetworX, TruCare) is preferred
Benefits
Medical, Dental & Vision coverage
Retirement Plan
Generous time off including Paid Time Off
Holidays
Volunteer time off
Incentive Plan
Tuition Reimbursement
Company
Capital Blue Cross
At Capital Blue Cross, we promise to go the extra mile for our team and our community.
1001-5000 employees
H1B Sponsorship
Capital Blue Cross has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (13)
2023 (5)
2022 (9)
2021 (5)
2020 (5)
Funding
Current Stage
Late StageLeadership Team
Todd Shamash
President and CEO
Glenn Heisey
Executive Vice President and Chief Operating Office
Recent News
2025-10-02
2022-10-14
Company data provided by crunchbase