CONMED Corporation · 20 hours ago
Customer Experience Coordinator II
Largo, FL
Full-time
Onsite
Entry, Mid Level
2+ years expCONMED Corporation is seeking a Customer Experience Coordinator II to provide world-class customer service and transactional support. The role involves processing product orders, handling complaints, and ensuring customer satisfaction through effective communication and problem-solving.
Information TechnologyMedicalMedical Device
No H1B
Responsibilities
Process customer orders/changes/returns in accordance with CONMED policies
Rectify product or service problems by clarifying customer complaints and following up to ensure proper resolution
Respond to customer and internal partners by providing accurate, valid, and complete information
Partner with customer service and sales team members to meet and exceed customer service expectations
Identify and assess customer’s needs to achieve client satisfaction
Maintain pleasant and positive disposition with customers
Other duties as assigned by management
Qualification
Required
High school diploma or Equivalency
Minimum 2 years in a customer service environment
Preferred
Associate's or bachelor's degree
Experience resolving customer issues that involve engaging multiple stakeholders for input
Basic computer skills
Strong interpersonal skills & ability to effectively communicate with customers
Ability to actively listen and problem solve for timely resolution
Ability to manage multiple tasks
Exceptional organizational skills
Ability to perform basic office tasks
Benefits
Competitive compensation
Excellent healthcare including medical, dental, vision and prescription coverage
Short & long term disability plus life insurance -- cost paid fully by CONMED
Retirement Savings Plan (401K) -- CONMED matches your contributions dollar for dollar, with the potential for up to 7% per pay period
Employee Stock Purchase Plan -- allows stock purchases at discounted price
Tuition assistance for undergraduate and graduate level courses
Company
CONMED Corporation
CONMED is a global medical technology company that specializes in the development and sale of surgical and patient monitoring products and services that allow our physician customers to deliver high quality care and as a result, enhanced clinical outcomes for their patients.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$700M2022-05-31Post Ipo Debt· $700M
2012-07-16Acquired
2003-01-01Post Ipo Equity
Leadership Team
Patrick Beyer
Chief Executive Officer
Todd Garner
EVP, CFO
Recent News
2026-01-09
Yahoo Finance
2025-12-08
Company data provided by crunchbase