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West Coast Wound & Skin Care · 1 day ago

QA Lead SNF Liaison LVN

Burbank, CA

Full-time

Onsite

Entry, Mid Level

1+ years exp

West Coast Wound & Skin Care is seeking a QA Lead / SNF Liaison (LVN) to support the operations of their Quality Assurance department. This non-clinical role focuses on chart audits, issue resolution, and client relationship management while maintaining a stable office-based career path for Licensed Vocational Nurses.

Health CareHospitalMedicalQuality Assurance

Responsibilities

Oversee and maintain QA-related documentation, including auditing patient discharge (D/C) charts and conducting clinical audits on active patients

Track, manage, and resolve provider/patient issues, maintaining a detailed log of communications and resolutions

Act as a liaison between SNFs, providers, and internal teams to ensure smooth operations and strong client relationships

Provide timely and professional communication to address provider issues and escalations

Collect and analyze data/metrics to support financial analysis, hiring decisions, and organizational growth initiatives

Collaborate with the Quality Assurance team to uphold standards of compliance, safety, and documentation

Support marketing and business development efforts, including relationship-building with new and existing SNFs, and attending site visits

Assist leadership with QA initiatives, operational improvements, and client engagement strategies

Qualification

California LVN licenseHealthcare quality standardsClient relationship managementAnalytical abilitiesWritten communicationVerbal communicationOrganizational skillsCollaborative mindset

Required

Current California LVN license required

Strong knowledge of healthcare quality standards, compliance, and safety requirements

Excellent written and verbal communication skills; ability to manage client-facing interactions with professionalism

Strong organizational and analytical abilities; skilled in maintaining accurate records and data tracking

Collaborative mindset with proven ability to work across multiple teams

Comfort with 20% travel for client visits and business development activities

Preferred

1–2 years of experience in a Skilled Nursing Facility (SNF) setting preferred

Benefits

401(k)

401(k) matching

Dental insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Company

West Coast Wound & Skin Care

West Coast Wound Care provides wound care and dermatology care for patients.

Burbank, California, USA

51-200 employees

https://westcoastwound.com

Funding

Current Stage

Growth Stage

Leadership Team

David Kay

Physician

Company data provided by crunchbase