Baesman Group · 17 hours ago
Finishing Operations Manager
Columbus, OH
Full-time
Onsite
Senior Level
5+ years expBaesman Group is looking for a results-driven, people-oriented Finishing Operations Manager to lead their Bindery and Mailing departments. This high-impact leadership role involves managing teams, driving performance through data, and ensuring operational excellence to enhance quality and client satisfaction.
AdvertisingBig DataMarketing
Responsibilities
Manage, coach, and mentor a team of bindery and mailing operators and leads
Build a culture of accountability, ownership, and continuous improvement
Conduct effective one-on-ones, performance feedback, and crucial conversations
Train and develop team members to strengthen bench strength and succession
Review production, quality, safety, and efficiency reports regularly
Translate data into clear actions that improve throughput, accuracy, and service levels
Track KPIs and hold the team accountable for meeting department and company goals
Oversee daily operations in bindery and mailing to ensure jobs are completed on time, within quality standards, and at optimal cost
Partner with Production, Quality, and Client Services teams to ensure seamless workflow and client satisfaction
Identify process improvements and lead change initiatives that increase efficiency and reduce waste
Address performance issues head-on with professionalism and respect
Set clear expectations and follow through consistently
Create a workplace where feedback is timely, honest, and focused on growth
Qualification
Required
5+ years of leadership experience in a print or manufacturing environment preferred
Proven success in training, mentoring, and developing teams
Strong experience using production data, KPIs, and reports to drive decisions and results
Confident, fair, and not afraid to hold people accountable
Comfortable having difficult or crucial conversations when needed
Energized by fast-paced environments and changing priorities
Respected for consistency, integrity, and follow-through
Strong communication and coaching skills
Organized, detail-oriented, and action-driven
Continuous improvement mindset — always looking for better ways to work
Preferred
Experience in bindery, mailing/lettershop, or finishing operations is a plus
Working knowledge of bindery and mailing equipment and workflows is a plus
Benefits
Medical Insurance- Choose between 3 medical plan options. We also offer dental and vision coverage, in addition to pre-tax flexible spending plans.
Profit-Sharing- Share in Baesman's success. We also offer a 50% matching 401(k) program for up to 6% of your pay.
Paid Time Off- It's important that you take time to recharge. That's why we offer PTO, holiday breaks, and employee assistance programs.
Life and disability Insurance- We have you covered: Baesman pays 100% of the premium for life and disability.
On-site workout facility, wellness initiatives, and more.
Company
Baesman Group
Baesman Group creates personalized marketing strategies to transform direct-to-consumer campaigns from One to Many to One to One through customer insights, marketing strategy, custom technology solutions, and personalized multichannel execution.
51-200 employees
Funding
Current Stage
Growth StageRecent News
Company data provided by crunchbase