Mindpool Live · 10 hours ago
Director of Technical Services
Milwaukee, WI
Full-time
Onsite
Director/Executive
7+ years expMindpool Live is a company focused on video production operations, and they are seeking a Director of Technical Services to oversee technical planning, staffing, and execution. This role is responsible for ensuring the reliability and professional standards of live events and video systems while managing technical staff and collaborating with producers and account managers.
BroadcastingMedia and EntertainmentVideoVideo Streaming
Responsibilities
Direct the technical execution of all Mindpool Live productions, ensuring crews, gear, and workflows are fully prepared and aligned with project goals
Lead all aspects of pre-production technical planning including system design, signal flow diagrams, engineering plans, and crew requirements
Supervise and guide engineering and technical crew (internal staff, engineers, A/V specialists, and freelancers) in shop and on location during show prep, load-in, setup, rehearsal, show execution, and strike
Oversee live show operations and provide real-time engineering leadership, including troubleshooting switchers, cameras, LED systems, projection, playback, comms, and networking
Ensure all productions adhere to established quality standards, redundancy requirements, safety practices, and professional engineering protocols
Debrief with production and technical teams to identify opportunities for workflow improvement
Provide post-show reports including technical notes, equipment failures, and suggested upgrades
Collaborate with Mindpool Producers and Account Managers to translate creative concepts into actionable technical plans and workflows
Conduct technical 'advances' with artists, tour managers, festivals, production companies, and corporate clients to clarify expectations, deliverables, and technical compatibility, and ensure on-site readiness
Provide on-location leadership and serve as a technical point of contact for clients, ensuring smooth communication and professional representation of Mindpool Live
Oversee configuration, maintenance, and long-term development of company production systems, including multicamera flypacks, LED walls, projection systems, playback solutions, streaming kits, comms, and networking infrastructure
Audit and optimize signal flows, routing, redundancy, and overall engineering efficiency across Mindpool Live’s systems
Lead innovation initiatives—researching, testing, and implementing new technologies to strengthen Mindpool Live’s competitive edge
Collaborate with engineering staff to schedule repairs, preventative maintenance, updates, and equipment certifications
Directly supervise all internal video engineering and technical staff, providing coaching, feedback, evaluations, scheduling, and conflict resolution
Identify or develop training programs to elevate technical crew skills, as needed
Promote a culture of preparedness, accountability, and professional conduct on-site and in the shop
Manage vendor relationships, negotiate equipment rentals, and coordinate third-party technical resources, as needed
Oversee equipment inventory accuracy, tracking, and long-term planning using Flex Rental Systems or similar platforms
Participate in annual budget planning, technical expenditures, and equipment procurement strategies
Maintain proper documentation of workflows, system configurations, engineering standards, and safety procedures
Qualification
Required
7+ years of experience in live event production, broadcast engineering, or technical production management
Advanced working knowledge of video systems including multicamera workflows, IMAG, LED processing, projection systems, switching, playback, signal routing, and live streaming platforms
Experience leading technical teams in fast-paced, high-pressure production environments
Proficiency with Ross switchers, Sony cameras, Blackmagic Design equipment, and related video systems
Strong communication skills with the ability to clearly explain technical concepts to clients and non-technical team members
Demonstrated ability to design, document, and implement professional video workflows
Strong problem-solving instincts and ability to remain calm and effective during real-time show challenges
Ability to operate as on-site Technical Director, Video Director, or Production Manager for select productions
Preferred
Familiarity with production networking (NDI, Dante, VLAN management) strongly preferred
Experience with Flex Rental Systems or similar inventory platforms is a plus
Experience managing budgets, procurement, and vendor relationships is a plus
Bachelor's degree in Film, Broadcast, Communications, Technical Theatre, or equivalent experience preferred (not required)
Benefits
Competitive salary, benefits, and opportunities for professional growth.
Company
Mindpool Live
Mindpool Live offers video production, video content, camera systems, video projection, and post-production solutions.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase