Mercy Housing · 1 day ago
Senior Vice President, Strategic Communications
Denver, CO
Full-time
Hybrid
Director/Executive
$210K/yr - $218K/yr
15+ years expMercy Housing is one of the nation’s largest affordable housing organizations. The Senior Vice President of Communications will lead the national communications strategy, focusing on messaging, storytelling, and reputation management to position Mercy Housing as a trusted voice in affordable housing.
Health CareHospitalityNon ProfitService Industry
Responsibilities
Lead the development and execution of Mercy Housing’s enterprise-wide communications strategy, ensuring alignment with organizational priorities, brand standards, and long-term mission outcomes
Establish and steward national communications standards, messaging frameworks, and storytelling approaches that strengthen Mercy Housing’s voice, reputation, and influence across all regions and platforms
Design and lead a hybrid national–regional communications operating model that balances centralized strategy, standards, and systems with strong regional execution and local relevance
Clearly define, document, and maintain lines of demarcation between national and regional communications responsibilities, including decision rights, escalation protocols, and service expectations
Lead and manage the Communications and Marketing team, including strategic planning, budgeting, staffing, performance management, and professional development, with a focus on building a proactive, high-performing team
Establish transparent intake, prioritization, and planning processes that align communications work with enterprise priorities and reduce reactive, last-minute requests
Serve as the national lead for media relations and reputation management, including oversight of press strategy, spokesperson preparation, executive communications, thought leadership, and crisis or high-priority issues
Build and maintain relationships with national and regional media outlets and external communications and service partners to increase the quality, consistency, and strategic impact of media coverage
Oversee the development and execution of internal communications strategies that effectively reach a diverse workforce across roles, languages, and levels of technology access, including frontline staff without regular digital access
Oversee the development and execution of internal and external communications and marketing strategies that support timely and efficient real estate development and property operations activities
Partner closely with the Executive Leadership Team, Business Center leaders, People and Culture, Real Estate Development, Property Operations, and Philanthropy to ensure communications support leadership priorities, organizational change, fundraising, and employee engagement
Guide marketing efforts that support communications strategy by extending reach, engagement, and consistency across digital channels, social media, web platforms, and campaigns
Ensure brand consistency and quality across all organization-wide communications, campaigns, and events, and intervene when standards are not met
Lead the continuous improvement of communications systems, tools, templates, and workflows to increase adoption, efficiency, and quality across the organization
Recruit, hire, develop, and retain a high-performing communications team aligned with Mercy Housing’s mission, values, and future-state aspirations
Provide coaching, feedback, and professional development to team members, fostering a culture of accountability, learning, and continuous improvement
Qualification
Required
15 years of progressively responsible experience in enterprise communications leadership, including internal and external communications, media relations, and brand stewardship
Preferred
Bachelor's degree in Communications, Journalism, Public Relations, Marketing, or a related field
Five years of experience managing and developing professional staff
Experience working in a national nonprofit, affordable housing, or mission-driven organization with regional operations
Experience leading communications in complex, matrixed environments
Benefits
Health, vision, and dental (incl. free basic dental plan) options
15 days of earned PTO your first year, 12 company holidays + 2 floating holidays.
403b + match
Early close Fridays (3 paid hours each Friday), early close prior to a holiday (3 paid hours)
Paid time off between Christmas and New Year's Holiday
Paid time off to volunteer
Paid parental and care giver leave
Employer paid life insurance
Free Employee Assistance Plan
Pet insurance options
Company
Mercy Housing
Mercy Housing is an charity that helps to create stable, vibrant & healthy communities for families, seniors & individuals.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$22.5MKey Investors
Community Development Financial Institutions FundCalOptima
2024-10-23Grant· $7.5M
2023-10-11Grant· $15M
2023-04-10Grant
Leadership Team
Ismael Guerrero
President & CEO
Angela Bruno
Chief Financial Officer
Recent News
Talk Business & Politics
2025-10-25
2025-10-19
Business – Baltimore Sun
2025-10-16
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