Astro Pak · 12 hours ago
Customer Relationship Manager
United States
Full-time
Remote
Entry, Mid Level
2+ years expAstro Pak is the nation's leading precision cleaning and passivation contractor specializing in on-site cleaning of high purity gas and fluid systems. The Customer Relationship Manager plays a critical role in supporting the regional sales team by managing the sales pipeline, maintaining accurate CRM records, and driving strong relationships that lead to repeat business.
InternetManufacturing
Responsibilities
Partner with our Technical Sales, Business Development, Inside Sales, and Estimating teams to track and grow customer opportunities
Manage the full sales pipeline process—handling inbound/outbound communication, RFQs, quotes, and project details
Maintain accurate, up-to-date customer data in our CRM and ensure clean handoffs across departments
Attend trade shows, networking events, and industry associations to build relationships and stay informed on trends
Lead and participate in weekly/monthly sales team meetings to align goals and progress
Stay sharp with ongoing training on our services, industry updates, and sales best practices
Analyze and implement projects in compliance with U.S Export Control Laws
Qualification
Required
2–4 years in a sales coordination, account management, or customer success role
Strong written and verbal communication skills
Tech-savvy with Microsoft Office and CRM systems (e.g., Salesforce or similar)
Comfortable juggling multiple tasks and navigating complex sales processes
Valid driver's license required; up to 10% travel expected
High school diploma required
Preferred
Experience in technical industries (pharma, biotech, water treatment) is a bonus
Comfortable working independently—and you always follow through
Mechanically inclined and able to understand technical drawings (a plus)
Some college preferred
Benefits
Highly employer-subsidized medical, dental, and vision plans
Competitive retirement savings and 401k plans
Flexible spending
Family leave
Training
Paid time off
Company
Astro Pak
Astro Pak is a company that provides passivation and industrial cleaning services.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2025-02-05Acquired
Recent News
2025-10-28
Venture Capital Access Online
2025-02-06
Company data provided by crunchbase