PreSales Collective · 12 hours ago
Solutions/Presales Engineer - Pacific Northwest (Portland)
BigID is an innovative tech startup focusing on data security, compliance, privacy, and AI data management. They are expanding their Solutions Engineering team and seeking a Solutions/Presales Engineer to work closely with customers, providing technical expertise and driving successful implementations of their platform.
Communities
Responsibilities
Work with the Sales team as the technical subject matter expert for BigID’s platform during customer calls and presentations
Use market and technical knowledge to consult on best practices and offer constructive direction for solution architecture and design
Stay up-to-date on relevant competitive solutions, products, and services/offerings
Drive customer success with real-world knowledge and recommendations
Develop a trusted advisory role with customers, communicating upcoming product changes, enhancements, and serving as an internal voice of the customer
Work with the post-sales teams to ensure every customer realizes the value of the BigID Platform and continues to contribute to the success of BigID customers
Qualification
Required
Interpersonal communication, customer relationship, executive presentation skills
Excellent organization skills and ability to multitask in a fast-paced startup environment
Demonstrated ability to address customer needs and provide best practices
Strong background in Big Data, AI, privacy, data governance, or information security
Good troubleshooting abilities and a methodical approach
Ability to describe complex technical concepts to diverse audiences: executives, business stakeholders, and technology practitioners
Passion for demonstrating solutions and ability to provide technical input during the sales process
Broad understanding of enterprise data architecture, privacy, and security technologies
Ability to plan, execute and close out a Proof of Concept with minimal assistance and oversight
Desire to share knowledge through excellent documentation creation and RFI/RFP responses
Some prior experience with one or more of the following: RDBMS systems, no-SQL data stores (MongoDB, Cassandra, DynamoDB), Hadoop technologies (such HDFS, Hive, HBase), cloud technologies (AWS EMR, S3, DynamoDB, Redshift, Azure file and blob storage, etc.)
Minimum of 3 years in a pre-sales or consulting role within a multinational environment
Bachelor's degree in computer science or related discipline
Preferred
Prior experience with Identity and Access Management or Data Loss Prevention tools
Experience with Linux or container frameworks (such as Docker and Kubernetes)
Master's degree
Benefits
Work from home with a global remote-first community
Flexible PTO and Quarterly Volunteer Days
Equity Participation
100% employer-covered medical, dental, and vision options available to you
Additional insurance benefits like pet insurance and legal assistance
Learning & Development Opportunities
Fidelity Employer Sponsored 401K
Paid Parental Leave