EmblemHealth · 23 hours ago
CNY Strategic Partnerships Manager- Hybrid/Remote Possible
New York, NY
Full-time
Hybrid
Mid, Senior Level
$78K/yr - $149K/yr
5+ years expEmblemHealth is seeking a CNY Strategic Partnerships Manager to support the execution of a joint venture partnership with UnitedHealthcare/UMR for the NYCE PPO. The role involves managing key documents, tracking deliverables, and facilitating communication between internal teams and external partners, while also contributing to process improvements to enhance client satisfaction.
InsuranceNon ProfitWellness
Responsibilities
Manage and execute operational aspects of the JV with UnitedHealthcare, including tracking deliverables, preparing reports, and supporting contract implementation
Research, develop, implement, and monitor partnership performance metrics; prepare dashboard information, and flag trends or issues for leadership review
Provide recommendations for changes/improvements to projects/processes; collaborate on implementation of recommendations
Provide guidance for communication and collaboration among internal departments (Operations, IT, Finance) and with UnitedHealthcare counterparts
Identify “pain points” and impediments to project/process success; work with leadership and functional areas to ameliorate and mitigate identifies issues
Develop and execute action plans to resolve issues and maintain client satisfaction
Gather and analyze client feedback to determine success of changes or need for additional modifications; work with functional area to develop additional recommendations for product or service improvements as needed
Qualification
Required
Bachelor's Degree (Required)
5 – 8+ years of relevant professional experience, ideally in healthcare, insurance, or managing partnerships with large organizations (Required)
Experience supporting enterprise-scale partnerships or projects (Required)
Strong organizational, analytical, and prioritizing skills; outstanding attention to detail (Required)
Strong communication skills (verbal, written, presentation, interpersonal) with all types/levels of audiences (Required)
Ability to manage multiple priorities and work collaboratively across teams (Required)
Client-focused orientation and problem-solving skills (Required)
Experience in project management (Required)
Proficient in MS Office - Word, Excel, PowerPoint, Outlook, Teams, SharePoint, etc. (Required)
Enthusiasm for engaging with AI solutions (e.g., Co-Pilot) to enhance and expedite all deliverables (Required)
Preferred
Business, Healthcare Administration, or related field (Preferred)
Master's Degree (Preferred)
Project management certification (PMI) / Six Sigma or related certification/training (Preferred)
Experience with data analysis and reporting (Preferred)
Company
EmblemHealth
EmblemHealth is an insurance and wellness company that offers health benefits to consumers, employers, and government purchasers.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
M
Michael Collins
Vice President CRM Applications
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