Cyberdata Technologies, Inc. · 1 day ago
Mid-Level Infrastructure Administrator (NEI-6)
Bethesda, MD
Full-time
Hybrid
Mid Level
3+ years expCyberData Technologies, Inc. is an established technology solution provider based in Reston, Virginia, seeking to expand its growing team. The Infrastructure Administrator will support the high availability IT infrastructure and operations of a clinical environment, focusing on system administration, IT infrastructure support, and security maintenance.
Information TechnologyiOSSoftware
Responsibilities
Provide production support for networked systems, including daily operations, monitoring, and troubleshooting
Identify, diagnose, and resolve network issues in a timely manner
Escalate and communicate status updates to agency management and internal stakeholders
Participate in an on-call rotation, providing after hours support for the critical clinic systems per SLA requirements
Monitor and maintain the clinic’s high-availability IT infrastructure, including Nutanix clusters running Acropolis (AHV), Nutanix Files Storage, and Nutanix DR solutions
Maintain clinic systems across production and disaster recovery sites
Support clinical IT systems, including configuration and ongoing maintenance
Address IT-related incidents within defined SLA response times
Support compliance with NIH security standards
Create, maintain and follow SOP’s for managing the clinic’s systems
Apply security patches and updates as required
Perform after-hours and weekend system maintenance when necessary
Assist in testing and documenting findings for the Continuity of Operations Plan (COOP)
Support database and backup administrators as needed
Maintain clinic systems inventory in the Configuration Management System (CMS) and track all changes per change management guidelines
Support Security Assessment & Accreditation (SA&A) tasks
Review daily clinic infrastructure emails and take appropriate action on system alerts and notifications
Qualification
Required
Minimum 3 years of experience working in high-availability environments
Experience supporting IT infrastructure and virtualization, preferably using Nutanix HCI (AOS, Acropolis AHV, Nutanix Files, DR solutions)
Experience with PowerShell, Active Directory, Microsoft Windows Servers (2012-2022)
Solid understanding of networking protocols
Strong problem-solving and troubleshooting skills in network and system administration
Ability to balance operational and project demands in a high-pressure environment
Ability to demonstrate initiative with task-management and issue resolution
Effective communication skills to engage with technical staff, clinicians, and management
High attention to detail and adherence to SOPs in a regulated environment
Preferred
CompTIA Security+ or Network+
ITIL Foundation
Microsoft Server OS certifications
Nutanix Certified Associate (NCA) or higher
Benefits
Competitive salaries
Bonuses
Generous benefit packages
Paid time off
Company
Cyberdata Technologies, Inc.
CyberData Technologies delivers mission-critical IT services to federal agencies across Health, Defense, Intelligence, and Civilian sectors.
201-500 employees
H1B Sponsorship
Cyberdata Technologies, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (1)
Funding
Current Stage
Growth StageCompany data provided by crunchbase